i

How to guides

Step-by-step guides to help you get started with banking on your computer, phone or tablet. Not an ASB customer?

Join now

New to internet banking? We want to make sure you feel confident and secure while banking online. For more information on how you can keep yourself safe, visit Keeping you safe from fraud and scams.

Introducing FastNet Classic and the ASB Mobile Banking App

ASB's internet banking and our app are safe and secure ways to do your banking. Check your balances, transfer money between accounts, pay bills and more. Take a look at our step-by-step guides to learn how to do day-to-day banking tasks from the comfort of your home.

Introduction to banking online

ASB's internet banking offers you many of the essential banking services you get when you visit a branch or call our contact centre - all at your fingertips.

Introduction to banking on your phone or tablet

ASB's app allows you to do your banking safely anywhere, at any time.

Get started

Our registration guides will help you to register to start banking online for the first time. Once you’ve registered for FastNet Classic you can also register for the ASB Mobile Banking app. You’ll also need to register for Netcode to help make sure it’s really you when you're doing certain banking activities online.

The essentials

Use our step-by-step guides to learn the essentials and help make managing your money online easier. Check your balance, transfer money between accounts, pay bills and more. Once you’ve followed our step-by-step guides, you’ll be able to do most of your day-to-day banking when and where it suits you.

Internet banking

Some essential tips and guides using FastNet Classic internet banking.

Pay someone

How to pay a person or one-off bill online, saving you a trip to the branch. 

Add a bill payee

How to set up a bill payee to make regular payments to the same person or company, at different times or for varying amounts.

Pay someone overseas

How to make an international money transfer (IMT), a fast and secure way to pay someone overseas from your ASB account.

Reinvest a term investment

How to reinvest a term investment, you can choose a new term and rate, add new funds, and decide how you want your interest or returns paid.

Banking on your mobile or tablet

Some essential tips and guides using the ASB Mobile Banking app.

Pay someone

How to pay a person or one-off bill using the app, saving you a trip to the branch.

Add a bill payee

How to set up a bill payee to make regular payments to the same person or company, at different times or for varying amounts.

Reset your password

If you have forgotten your online banking password or need to change it, you can reset it using the ASB Mobile Banking app.