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How to reset your FastNet password using the ASB Mobile Banking app

The simplest and fastest way to reset your FastNet password is via the ASB Mobile Banking app. Watch the how to video below or download and print the guide to learn how to reset your FastNet Password with the ASB Mobile Banking app.

How to video

Play video icon

For detailed step-by-step instructions, download and print the guide.

  1. Open the ASB Mobile Banking app.

  2. Select the menu at the top left-hand corner. Select Reset ASB login password.

  3. Enter your five-digit PIN.

  4. Select OK, Send Netcode.

  5. You will be sent a Netcode to your Netcode registered mobile number. Enter the Netcode and select Continue.

  6. Enter your new password and ensure it’s different from any previous passwords. Now confirm new password, by re-entering your new password.
    Tip: Note the requirements on this step for a valid password.

  7. Select Submit.

  8. Success, you have reset your password.