How to reset your FastNet password using the ASB Mobile Banking app

The simplest and fastest way to reset your FastNet password is via the ASB Mobile Banking app. Watch the how to video below or download and print the guide to learn how to reset your FastNet Password with the ASB Mobile Banking app.

How to video

For detailed step-by-step instructions, download and print the guide.

Download guide

Before you get started: to reset your Fastnet Classic password using the ASB Mobile Banking app you must be registered for Netcode - for more information on Netcode please click here.

Open the ASB Mobile Banking app.

Select Login options from the bottom left of the PIN pad.

Select Reset password from the pop-up menu.

Enter your five-digit PIN.

Select OK, send Netcode SMS.

You will be sent a Netcode to your Netcode registered mobile number. Enter Netcode and select Continue.

Enter your new password and ensure it’s different from any previous passwords. Now Confirm new password, by re-entering your new password.
Tip: Note the requirements on this step for a valid password.

Select Submit.
Great! You have successfully reset your password.
Tip: You can find your Username below the confirmation message

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Transfer between your accounts

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