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About us

ASB strives to consistently provide its customers with outstanding service and innovative financial solutions. We're dedicated to providing simple financial products that allow our customers to bank with us how and when they want.

Contact us

Our history

In 1847, at 7pm on Saturday 5 June the Auckland Savings Bank, New Zealand's first savings bank, opened on Queen St.

ASB pledged to serve the community; to grow; and to help kiwis grow.

We’ve done that over the years by not standing still; by continuing to rethink the way people bank and how they interact with their money; by not just being another ‘bank’.

We’re also inspired by success. Big or small, every milestone reached by our customers is a success and pushes us to go even further; to do better.

Which is probably why more than 1.3 million personal, business and rural customers choose to bank with us.

Photo: Alexander Turnbull Library
Queen Street, Auckland, ca 1910
Reference Number: 1/1-002886-G

Timeline of innovation

Awards

ASB is an internationally recognised provider of integrated financial solutions.

Here is a selection of some of our recent successes:

2016

  • ASB named 'The New Zealand Bank of the Year' by The Banker Magazine, UK for the fourth year running (and 12 times in 15 years).
  • ASB awarded MBIE Diversity Leadership Award by Deloitte Top 200 for being the most advanced in its Diversity and Inclusivity programme.
  • Clever Kash is awarded the Gold Lion at the Cannes Lions International Festival of Creativity.
  • ASB's innovation 'Clever Kash' - a digital moneybox linked to customer accounts - wins the Grand Axis and Grand Prix-Digital & Interactive at the 2016 Axis Awards. Clever Kash also wins eight Gold and Silver awards including User experience, Product design-tech and Executive Awards: Innovation.
  • ASB KiwiSaver was awarded Canstar five stars for 'outstanding value' in Balanced, Growth and Cash Fund categories. The Balanced and Growth funds have received this accolade for the sixth year running.
  • ASB's Voice of the Customer programme wins the platinum award for 'Using customer feedback to build a better banking experience' at the Research Association Effectiveness Awards.
  • ASB Unity is recognised as an initiative that has driven diversity and inclusion within ASB, winning the Positive Inclusion Award at the NZ Diversity Awards.
  • ASB Third Party Banking team wins Lender of the Year at the Professional Advisers Association Excellence Awards.

ASB Group of companies

The ASB Group of companies is one of the largest providers of financial and insurance services in New Zealand.

ASB Bank Limited is one of New Zealand's leading commercial banks, aiming always to be 'one step ahead' in terms of both products and service.

ASB Chief Executive Barbara Chapman

Barbara commenced as Chief Executive and Managing Director of ASB Bank in April 2011.  Since 1994 she has held a number of diverse senior executive roles with the Commonwealth Bank Group of companies, having started her career with the Group as Chief Manager Marketing at ASB.  In 2004, Barbara moved into the role of Managing Director and Chief Executive Officer of Sovereign Assurance Company Limited, the Group’s New Zealand Life Insurance business. She then crossed the Tasman on secondment to the Commonwealth Bank in 2006, joining the Group Executive team there as Group Executive, Human Resources and Group Services. Barbara is a former Chair of Oxfam New Zealand and a former Director of Oxfam International. She was also an inaugural Trustee of the New Zealand Equal Opportunities Trust and was its Chair for several years. She was New Zealand’s inaugural "Marketer of the Year" and has received numerous awards for innovative and effective marketing throughout her career.

The directors of ASB Bank Limited are:

  • Barbara Joan Chapman of Auckland, New Zealand
  • Gavin Ronald Walker of Auckland, New Zealand
  • Jane Lesley Freeman of Auckland, New Zealand
  • Michael Brian Coomer of Singapore
  • Simon Robert Saunders Blair of Sydney, NSW, Australia
  • Catherine Mary McDowell of Cambridge, New Zealand
  • Reindert Michael Spaans of Te Aroha, New Zealand
  • Vittoria Annabel June Shortt of Sydney, Australia
  • Dame Therese Maria Walsh of Wellington, New Zealand
  • Alden Louis Toevs of Sydney, Australia

The contact address and principal place of business of ASB Bank Limited is:

ASB North Wharf,
12 Jellicoe Street,
Auckland Central,
Auckland 1010.

(PO Box 35,
Shortland Street,
Auckland 1140.)

ASB Securities

ASB Securities is a full service share broking company that provides all the products and services you would expect from a leading NZX firm.

BankDirect

BankDirect is for people who prefer to control their finances electronically. It's a 'virtual bank', with no physical branches. Instead, customers have instant access to their bank accounts via the Internet, telephone or ATM machines.

Sovereign

Sovereign is New Zealand's leading life insurer and one of the top three health insurers. What's more, Sovereign is also a major provider of home loans.

ASB Group Investments Limited

ASB Group Investments Limited is a recognised leader in the field of retirement savings and investments.

The directors of ASB Group Investments Limited are:

  • Adam John Boyd of Auckland, New Zealand
  • Kevin Croxford McDonald of Auckland, New Zealand
  • Jon Edward Raby of Auckland, New Zealand

The contact address of ASB Group Investments Limited is: ASB North Wharf, 12 Jellicoe Street, Auckland Central, Auckland 1010 (PO Box 35, Shortland Street, Auckland 1140).

Commonwealth Bank

The Commonwealth Bank is one of Australia's leading providers of integrated financial services and the most recognised brand in the Australian financial services industry.

Media contacts

All enquiries from the media should be directed to:

Christian May

GM Corporate Communications

Georgina Bond

Senior Manager, Media Relations

Media centre

See our latest press releases and NZX announcements, and get access to our economics, housing, and rural reports along with our disclosure statements.

Listed securities

See details of the ASB listed securities on the NZX.

Supplier Information

Supplier Code of Conduct

For ASB, being a good corporate citizen is about delivering sustainable and profitable business growth over the long term, by integrating economic, environmental and social considerations into our day to day decision-making.

Our supplier code of conduct and Corporate Responsibility Principles form part of ASB’s sustainability strategy. Suppliers may be asked for information relating to the below areas when evaluating new or existing supplier relationships;

Community

ASB encourages suppliers to have a positive impact on and be involved in, their local community.

Anti-Corruption

ASB suppliers should ensure any gifts or hospitality provided to ASB staff are appropriate and actively work against corruption in all its forms, including extortion and bribery. 

Labour

ASB suppliers should uphold the freedom of association, the right to collective bargaining, maintain a legal minimum wage, and support the elimination of all forms of forced and compulsory labour including the effective abolition of child labour.

Environment

ASB expects suppliers to consider environmental responsibility, the environmental impact their products or services introduce and have plans in place to reduce adverse impacts where practicable.

Human Rights

ASB suppliers should support and respect the protection of internationally proclaimed human rights and make sure that they are not complicit in human rights abuses.

Diversity & Inclusion

ASB values diversity and inclusion and expects its suppliers to ensure they do not discriminate based on gender, age, disability, ethnicity, or sexual orientation. Suppliers will have processes and policy in place to support this.

Conflicts of Interest

ASB suppliers and any staff involved must disclose any known or potential conflicts of interest in their relationship with ASB, especially related to formal processes such as a RFPs, Tenders or similar.

A failure to meet one or more of the above principles could, at ASB's sole discretion, preclude a supplier from providing products or services to ASB on an ongoing basis, or eliminate a supplier from any market engagement process.

Supplier Marketplace

ASB are utilising the Unimarket procure-to-pay solution to make it easier for ASB staff and suppliers to engage with each other electronically. Unimarket is a New Zealand company that provides us with simple and easy-to-use software to help us better manage supplier related spend and optimise ASB's buying and invoicing processes.

The Unimarket Supplier Network is an ever‐growing network of suppliers. ASB requires suppliers to be registered on the Unimarket network to receive orders, quotes and tenders, as well as managing invoicing processes.

If you have already registered you can login. If you have been invited to register by way of an invitation from the ASB or the Unimarket portal, please follow the registration instructions provided. Please note, that unless you have a signed agreement or contract for the provision of goods and services, then ASB's standard purchasing terms apply when purchasing through the Unimarket system. If you do have a written agreement then that written agreement will take precedence over ASB's standard purchase terms.

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