Better Banking Workshops
We'd love for you to join us for a Better Banking Workshop, where we will take you through our self-service banking options. These will include mobile and internet banking, ATM and phone banking.
Introduction to online banking
ASB's FastNet Classic internet banking and ASB Mobile banking app are safe and secure ways to do your banking. Check your balances, transfer money between accounts, pay bills and more. Take a look at our step-by-step guides to learn how to do day-to-day banking tasks from the comfort of your home.
Get started
Our registration guides will help you start banking online for the first time. Once you’ve registered for internet banking you can also register for the ASB Mobile app. You’ll also need to register for two-step verification to help make sure it’s really you when you're doing certain banking activities online.
Register for internet banking
How to register for ASB FastNet Classic internet banking.
Register for the ASB Mobile app
How to download and register for our ASB Mobile Banking app on your smartphone or tablet.
Add extra security with two-step verification
How to register for two-step verification.
Online banking steps
Learn some of the basic banking tasks that can be completed on either internet banking or the ASB Mobile app. ASB’s step-by-step guides help you with a variety of online banking tasks at your own pace, when and where it suits you. See the below list of online banking features, use the arrow on the far right of the drop-down menu to learn more.
How to update your contact details
How to update your contact details online.
How to reset your password
If you have forgotten your online banking password or need to change it, you can reset it using the ASB Mobile Banking app.
How to pay someone
How to pay a person or one-off bill online, saving you a trip to the branch.
How to transfer money between your ASB accounts
How to transfer money between your ASB accounts.
How to add a bill payee
How to set up a bill payee to make regular payments to the same person or company, at different times or for varying amounts.
How to set up an automatic payment
How to set up an automatic-payment to make on-going payments for the same amount and at regular time.
How to apply for an ASB KiwiSaver Scheme account
It’s easy to apply for the ASB KiwiSaver Scheme using your smartphone. Read the below guide to learn how to apply for the ASB KiwiSaver Scheme with the ASB Mobile Banking app.
How to take charge of your ASB KiwiSaver account
Whether you’re progressing towards a worry-free retirement, or buying your first home, you’ll find the ASB KiwiSaver Scheme is a powerful savings tool.
How to pay someone overseas
Sending money overseas using FastNet Classic internet banking is simple and easy.
How to set up a new term investment
Setting up an ASB term investment with funds from an existing ASB account is simple and easy using FastNet Classic internet banking.
How to reinvest a term investment
Reinvest your existing term investment simply and easily with FastNet Classic internet banking.
How to PIN your card
Adding or updating a PIN to your ASB Visa Credit or Debit card is simple and easy via the ASB Mobile Banking app.
How to cancel and replace your ASB card
If your ASB Visa Credit or Debit card has been lost or stolen you can easily and quickly take control using the ASB Mobile Banking app.
How to temporarily lock your ASB card
If your ASB Visa Credit or Debit card has been lost or stolen you can easily and quickly take control using the ASB Mobile Banking app.
How to stay logged in when switching apps
Sometimes you might need to switch between the ASB Mobile Banking app and other apps to get your banking done.
Making your everyday banking easier
Priority Line
ASB’s priority line is for our customers aged 65 and over. Please call 0800 272 119 and one of our friendly staff will be able to help you.
FastPhone Banking
FastPhone is a way to do your banking by phone and get direct access to your accounts 24/7. Register for FastPhone by calling our Contact Centre on 0800 803 804 or by visiting any ASB branch.
We're here to help
Stay safe and secure banking online
