Learn some of the basic banking tasks that can be completed on either internet banking or the ASB Mobile app. See the below list of online banking features, use the arrow on the far right of the drop-down menu to learn more.
Sometimes you might need to switch between the ASB Mobile Banking app and other apps to get your banking done.
Read this guide in additional languages on our Language support page.
How to download and register for our ASB Mobile Banking app on your smartphone or tablet.
Read this guide in additional languages on our Language support page.
How to update your contact details online.
If you have forgotten your online banking password or need to change it, you can reset it using the ASB Mobile Banking app.
You can now view and share your Credit Card PDF bank statements from the ASB Mobile app.
How to pay a person or one-off bill online, saving you a trip to the branch.
How to transfer money between your ASB accounts.
If your account has a balance of $0.00, you can request to have your account closed through the ASB Mobile app.
How to set up a bill payee to make regular payments to the same person or company, at different times or for varying amounts.
How to set up an automatic-payment to make on-going payments for the same amount and at regular time.
It’s easy to apply for the ASB KiwiSaver Scheme using your smartphone. Read the below guide to learn how to apply for the ASB KiwiSaver Scheme with the ASB Mobile Banking app.
Whether you’re progressing towards a worry-free retirement, or buying your first home, you’ll find the ASB KiwiSaver Scheme is a powerful savings tool.
Sending money overseas using FastNet Classic internet banking is simple and easy.
Setting up an ASB term investment with funds from an existing ASB account is simple and easy using FastNet Classic internet banking.
Reinvest your existing term investment simply and easily with FastNet Classic internet banking.
Adding or updating a PIN to your ASB Visa Credit or Debit card is simple and easy via the ASB Mobile Banking app.
If your ASB Visa Credit or Debit card has been lost or stolen you can easily and quickly take control using the ASB Mobile Banking app.
If your ASB Visa Credit or Debit card has been lost or stolen you can easily and quickly take control using the ASB Mobile Banking app.
Sometimes you might need to switch between the ASB Mobile Banking app and other apps to get your banking done.
How to make payments for good and services to directly from your bank account to third-party apps and mobile websites.
We'd love for you to join us for a Better Banking Workshop, where we will take you through our self-service banking options. These will include mobile and internet banking, ATM and phone banking.
ASB’s priority line is for our customers aged 65 and over. Please call 0800 272 119 and one of our friendly staff will be able to help you.
FastPhone is a way to do your banking by phone and get direct access to your accounts 24/7. Register for FastPhone by calling our Contact Centre on 0800 803 804 or by visiting any ASB branch.
How to register for ASB FastNet Classic internet banking.
The guide gives you an introduction to FastNet Classic internet banking.
How to download and register for our ASB Mobile Banking app on your smartphone or tablet.
How to register for two-step verification.
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Share your experience with us, good or bad.
Canstar has awarded ASB for delivering our customers the best in digital banking through our mobile app and internet banking.
