i

Current phishing & scams

Have you received a suspicious-looking email, SMS text message or phone call that claims to be from ASB? It may be a scam or phish.

If you've received a suspicious message that is not shown below, forward it to phishing@asb.co.nz and delete it. We have a dedicated team that investigates reported phishing attempts. Please note: due to the volume of emails, we cannot respond directly to queries. You can also report it to CERT NZ.

Remember, ASB will never email or text asking you for your personal details, passwords or internet banking details.

Do you think your banking has been compromised in any way? Call us on 0800 ASB FRAUD (0800 272 372), or +64 9 306 3000 if you're overseas. For any general queries, get in touch on 0800 803 804.

Have you already clicked a link in a suspicious email or text?

  1. Reset your password online as soon as possible
  2. Run an antivirus on the device that you opened the email on
  3. Call us

Live phishing update

These are real phishing and smishing attempts and are not from ASB.

12 December 2019

11 December 2019

06 December 2019

02 December 2019

Past scams & phishes

November 2019

29 November 2019

23 November 2019

22 November 2019

22 November 2019

20 November 2019

Subject: Access Update.

20 November 2019

Subject: Access Update.

18 November 2019

Subject: Update Your Account

18 November 2019

18 November 2019

18 November 2019

18 November 2019

14 November 2019

11 November 2019

Subject: Additional Verification Requires

11 November 2019

Subject: Authorize log-in attempt

11 November 2019

Subject: Asb Bank limited <asblimited@asb.co.nz>

11 November 2019

Subject: Additional Verification Requires

11 November 2019

07 November 2019

Subject: Netcode Payment

07 November 2019

Subject: Netcode Payment

05 November 2019

Subject: Importance Notice

01 November 2019

Subject: Urgent Message

October 2019

31 October 2019

Subject: New Message

30 October 2019

Subject: Important ASB Notification

30 October 2019

25 October 2019

23 October 2019

16 October 2019

14 October 2019

Subject: You have a new security message

11 October 2019

Subject: Your ASB credit card statement is available online.

10 October 2019

09 October 2019

09 October 2019

Subject: Verify Your Identity

08 October 2019

07 October 2019

Subject: You have a new security message

04 October 2019

Subject: [Spam] :Validate your account information

04 October 2019

04 October 2019

02 October 2019

01 October 2019

01 October 2019

September 2019

30 September 2019

25 September 2019

Subject: ASB Account Alert!

23 September 2019

Subject: You Have One New Important Message
Subject: [spam?] You Have One New Important Message

August 2019

22 August 2019

20 August 2019

06 August 2019

Subject: The New and Improved ASB Internet Banking Security

June 2019

21 June 2019

Subject: 

Customers may receive fraudulent phone calls from 0800 803 804 with an automated Chinese message advising that there has been suspicious activity on their bank account, and it will be closed.  This is a scam. Please hang up immediately and do not follow any instructions.

21 June 2019

Subject: 

一些客户可能会收到来自0800 803 804的欺诈性电话。当有人接听时,会有一条自动播出的中文语音,告知其银行账户存在可疑活动,并将被关闭。
这是一个骗局。请立即挂断电话,不要按照说明操作。

May 2019

31 May 2019

Subject: Unauthorized Debit Transaction Detected

29 May 2019

Subject: Re: You have 10 unread messages!

17 May 2019

Subject: Important Fastnet Alert

April 2019

17 April 2019

12 April 2019

03 April 2019

Subject: Unlock your ASB Bank access

March 2019

22 March 2019

Subject: undisclosed-recipients:;

22 March 2019

Subject: undisclosed-recipients:;

21 March 2019

Subject: ASB BANK Error Alert

21 March 2019

Subject: [In review] ASB Online Message on Thursday, March 21, 2019

21 March 2019

Subject: ASB BANK Error Alert

11 March 2019

Subject: SPAM: Regulate Your Tax Rate

11 March 2019

Subject: [spam?] Regulate Your Tax Rate

01 March 2019

Subject: Billing Address Error

February 2019

26 February 2019

Subject: Update Your Contact Information

21 February 2019

Subject: ASB Bank Update Notification

20 February 2019

Subject: ASB Bank Update Notification

14 Feb 2019

Subject: New Changes to Terms and Conditions

12 February 2019

12 February 2019

Subject: Important Security Notification

11 February 2019

January 2019

31 January 2019

25 January 2019

21 January 2019

21 January 2019

18 January 2019

17 January 2019

04 January 2019

ASBView the latest phishing attacks