Current phishing & scams
Have you received a suspicious-looking email, SMS text message or phone call that claims to be from ASB? It may be a scam or phish.
If you've received a suspicious message that is not shown below, forward it to phishing@asb.co.nz and delete it. We have a dedicated team that investigates reported phishing attempts. Please note: due to the volume of emails, we cannot respond directly to queries. You can also report it to CERT NZ.
Remember, ASB will never email or text asking you for your personal details, passwords or internet banking details.
Do you think your banking has been compromised in any way? Call us on 0800 ASB FRAUD (0800 272 372), or +64 9 306 3000 if you're overseas. For any general queries, get in touch on 0800 803 804.
Have you already clicked a link in a suspicious email or text?
- Reset your password online as soon as possible
- Run an antivirus on the device that you opened the email on
- Call us
Live phishing update
Past scams & phishes
July 2020
November 2019
29 November 2019
23 November 2019
22 November 2019
22 November 2019
20 November 2019
Subject: Access Update.
20 November 2019
Subject: Access Update.
18 November 2019
Subject: Update Your Account
18 November 2019
18 November 2019
18 November 2019
18 November 2019
14 November 2019
11 November 2019
Subject: Additional Verification Requires
11 November 2019
Subject: Authorize log-in attempt
11 November 2019
Subject: Asb Bank limited <asblimited@asb.co.nz>
11 November 2019
Subject: Additional Verification Requires
11 November 2019
07 November 2019
Subject: Netcode Payment
07 November 2019
Subject: Netcode Payment
05 November 2019
Subject: Importance Notice
01 November 2019
Subject: Urgent Message
October 2019
31 October 2019
Subject: New Message
30 October 2019
Subject: Important ASB Notification
30 October 2019
25 October 2019
23 October 2019
16 October 2019
14 October 2019
Subject: You have a new security message
11 October 2019
Subject: Your ASB credit card statement is available online.
10 October 2019
09 October 2019
09 October 2019
Subject: Verify Your Identity
08 October 2019
07 October 2019
Subject: You have a new security message
04 October 2019
Subject: [Spam] :Validate your account information
04 October 2019
04 October 2019
02 October 2019
01 October 2019
01 October 2019
June 2019
21 June 2019
Subject:
Customers may receive fraudulent phone calls from 0800 803 804 with an automated Chinese message advising that there has been suspicious activity on their bank account, and it will be closed. This is a scam. Please hang up immediately and do not follow any instructions.
21 June 2019
Subject:
一些客户可能会收到来自0800 803 804的欺诈性电话。当有人接听时，会有一条自动播出的中文语音，告知其银行账户存在可疑活动，并将被关闭。
这是一个骗局。请立即挂断电话，不要按照说明操作。
March 2019
22 March 2019
Subject: undisclosed-recipients:;
21 March 2019
Subject: ASB BANK Error Alert
21 March 2019
Subject: [In review] ASB Online Message on Thursday, March 21, 2019
21 March 2019
Subject: ASB BANK Error Alert
11 March 2019
Subject: SPAM: Regulate Your Tax Rate
11 March 2019
Subject: [spam?] Regulate Your Tax Rate
01 March 2019
Subject: Billing Address Error
February 2019
26 February 2019
Subject: Update Your Contact Information
21 February 2019
Subject: ASB Bank Update Notification
20 February 2019
Subject: ASB Bank Update Notification
14 Feb 2019
Subject: New Changes to Terms and Conditions
12 February 2019
12 February 2019
Subject: Important Security Notification
