Benefits at a glance

  • Get direct access to your accounts at any time of the day and night.
  • Manage your finances 24 hours a day, 7 days a week.

More about

FastPhone is a fast service and you do it by phone. If you have a touch-tone phone it’s easy to use FastPhone to get direct access to your accounts at any time of the day or night.

Whether you’re moving money, paying bills or just checking your balance, once you’re set up with FastPhone, you can do all of these from just about any phone, just about anywhere.

Once you’re set up with FastPhone, you can:

  • Get your account and credit card balances
  • Transfer funds between accounts – or to and from credit cards
  • Pay bills up to 90 days in advance
  • Listen to your last ten transactions
  • Find out if a cheque has been presented
  • Get a list of your Automatic Payments
  • Find out our latest Term Deposit and Call Account rates
  • Get the latest Foreign Exchange rates
  • Order cheque books, deposit books and statements.

For more information please view the FastPhone User Guide.


ASB FastPhone is free to call within New Zealand from any landline or mobile touch tone phone. When calling from overseas, standard international toll charges apply.

Standard transaction and bill payment fees will also apply.

Please refer to the current Guide to Fees for more information about our standard fees.

How it works

Get started
Register for FastPhone by calling our Contact Centre on 0800 803 804 or by visiting any ASB branch.

Anytime, anywhere
Call Fastphone from any touchtone phone within New Zealand on 0800 272 272 (0800 ASB ASB). If you are calling from overseas, please call +64 9 302 4800. International toll charges apply.

Fastphone Options Menu
Simply use your phone buttons to navigate through the FastPhone menu.

Get in touch with us

Ask a question

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Call us

0800 803 804

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