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About us

ASB strives to consistently provide its customers with unbeatable service and innovative financial solutions. We're dedicated to providing simple financial products that allow our customers to bank with us how and when they want.

Our history

In 1847, at 7pm on Saturday 5 June the Auckland Savings Bank, New Zealand's first savings bank, opened on Queen Street. ASB pledged to serve the community, to grow, and to help Kiwis grow. Since then, we have been committed to bringing New Zealanders the best banking products and services possible. Over the years, we've continued to rethink the way people bank and how they interact with their money, and used these insights to develop innovative solutions that meet our customer’s needs.

Photo: Alexander Turnbull Library
Queen Street, Auckland, ca 1910
Reference Number: 1/1-002886-G

  • Our purpose
    At ASB, we have always been driven by a passion for progress. That's why our purpose is to accelerate financial progress for all New Zealanders.

  • Our values
    Living our values is integral to achieving our purpose: Caring, Integrity, Passion, Courage, United. They reflect what is great about ASB and how we work together; in our interactions with each other as well as with our customers, communities and stakeholders. ASB's sense of who we are and what we stand for is grounded in the values we live every day. 

  • Our people
    People are at the heart of everything we do at ASB. From our values and unique culture, to our commitment and support of the communities we live and work in. This is what sets us apart. Which is probably why more than 1.3 million personal, business and rural customers choose to bank with us.

Our successes

We're inspired by success. Big or small, every milestone reached by our customers is a success and pushes us to go even further; to do better.

ASB is an internationally recognised provider of integrated financial solutions. We introduced internet banking to New Zealand. We were the first bank to enable you to pay with your mobile and the world's first digital moneybox for kids.


Check out some of our recent successes.

ASB Group of companies

The ASB Group of companies is one of the largest providers of financial and insurance services in New Zealand.

ASB Bank Limited is one of New Zealand's leading commercial banks, aiming always to be 'one step ahead' in terms of both products and service.

ASB Chief Executive Vittoria Shortt

Vittoria Shortt is the Chief Executive of ASB Bank Ltd. Her appointment to Chief Executive in February 2018 follows a substantial career with ASB’s parent company, The Commonwealth Bank of Australia (CBA). 

Most recently Vittoria was the Group Executive, Marketing and Strategy at CBA. Appointed to this role in 2015, she was responsible for Corporate Strategy, Mergers and Acquisitions, Advanced Analytics, Customer Advocacy and Marketing for CBA. 

Having joined the Commonwealth Bank in 2002, she gained experience in leadership roles across the retail banking businesses of CBA and Bankwest, including customer-facing, operations and strategy roles such as the Commonwealth Bank’s Chief Marketing Officer and Chief Executive Retail Bankwest.

Vittoria is a member of Chief Executive Women Australia and holds a Bachelor of Management Studies majoring in Accounting and Finance from Waikato University in New Zealand. She is also a Chartered Accountant with the Institute of Chartered Accountants, New Zealand. 

The directors of ASB Bank Limited are:

  • Simon Robert Saunders Blair of Sydney, NSW, Australia
  • Vittoria Shortt of Auckland, New Zealand
  • Gavin Ronald Walker of Auckland, New Zealand
  • Dame Therese Maria Walsh of Wellington, New Zealand
  • Roderick Marshall Carr of Christchurch, New Zealand 
  • David Cohen of Sydney, Australia
  • Scott Bartlett of Auckland, New Zealand

ASB Securities

ASB Securities is a full service share broking company that provides all the products and services you would expect from a leading NZX firm.

Commonwealth Bank

The Commonwealth Bank is one of Australia's leading providers of integrated financial services and the most recognised brand in the Australian financial services industry.

ASB Group Investments Limited

ASB Group Investments Limited is a recognised leader in the field of retirement savings and investments.

The directors of ASB Group Investments Limited are:

  • Adam John Boyd of Auckland, New Zealand
  • Jon Edward Raby of Auckland, New Zealand
  • Carl Roy Ferguson of Auckland, New Zealand

BankDirect

BankDirect was established as a digital only bank in 1997. All customers were transitioned to equivalent ASB products by the July 2018.

Media centre

Holly Ryan

Communications Advisor

Visit our media centre to see our latest press releases and NZX announcements. Get access to our economics, housing, and rural reports along with our disclosure statements. All enquiries from the media should be directed to Holly.

Listed securities

See details of the ASB listed securities on the NZX.

Supplier Information

Supplier Code of Conduct

At ASB, our Purpose is to accelerate the financial progress of all New Zealanders. This includes considering the issues most important to New Zealanders’ social, environmental and economic wellbeing, and working to strengthen our communities.

ASB’s Environmental and Social Framework sets out the ways in which we manage environmental and social risk, and how we work proactively to make a positive difference. Our Supplier Code of Conduct is one of the ways we give effect to this Framework.

Suppliers are required to review this Code and ensure they comply.

Community

ASB encourages suppliers to have a positive impact on and be involved in, their local community.

Anti-Bribery and Corruption

  • ASB suppliers must ensure any gifts or hospitality provided to ASB staff are appropriate; and must actively work against corruption in all its forms, including extortion, bribery, corruption, and facilitation payments.
  • ASB suppliers must not make any donations, political or otherwise, on ASB’s behalf or in a manner that could be construed to be in connection with ASB; and
  • ASB suppliers must ensure that the accounting of financial activity is carried out without any concealment or un-lawful activity.

Labour

  • ASB requires that our suppliers will allow freedom of association and the right to collective bargaining for workers and will uphold other basic employment rights for its contractors and employees. 
  • ASB is an accredited Living Wage Employer, this means we require regular and ongoing contractors and subcontractors that supply services at ASB sites – for example, security guards and cleaning staff – to be paid at least the living wage, as determined by the Living Wage Movement Aotearoa New Zealand.

Human Rights & Modern Slavery

  • ASB has a commitment as part of the CBA Group, to have a clear view of the risks of modern slavery across our operations, and to be taking steps to address these risks. This includes in our supply chain and procurement practices.
  • ASB requires that our suppliers will take appropriate steps to both understand the modern slavery risks in their own operations and supply chain, and to enact measures to adequately address those risks. 
  • Suppliers should be guided by the UN Guiding Principles on Business and Human Rights and ensure that they do not use or benefit from any type of modern slavery including child labour, forced or bonded labour. 
  • ASB reports annually on modern slavery risks through the CBA Group Modern Slavery Statement. We require timely information from our suppliers to support this reporting and evidence their compliance with ASB’s expectations in relation to modern slavery.  

Diversity & Inclusion

ASB values diversity and inclusion and expects its suppliers to ensure they do not discriminate against its employees, customers or other members of the public  based on gender, age, disability, ethnicity, or sexual orientation. Suppliers will have processes and policies in place to support this which meet or exceed the requirements of any relevant laws.

Conflicts of Interest

ASB suppliers, including their staff and representatives, must disclose any known or potential conflicts of interest in their relationship with ASB, especially related to formal processes such as a RFPs, tenders or similar.

Environment & Climate Change

  • ASB is committed to reducing our climate change impact to support the Paris Agreement targets of limiting the global average temperature increase to 1.5 of pre-industrial levels. We actively manage our own carbon emissions, and we are Toitū Carbon Zero certified.
  • In line with our commitments as a member of the Climate Leaders Coalition, ASB expects our suppliers to be aware of the climate impact of their operations, and to take steps to reduce their carbon emissions. This includes reducing the carbon intensity of their operations and processes, such as transport and energy use.  
  • We encourage our suppliers to play a positive role in promoting climate action through engagement with employees, clients, their own suppliers and industry peers.  

Whistle-blower Process

  • ASB expects suppliers to have a policy or process to support employees, suppliers and contractors in raising concerns of serious wrongdoing that is clearly communicated and understood by those that it applies to. Any such policy or process shall protect whistle blowers and, to the extent possible, prevent retaliation by the individual’s employer. 
  • Suppliers wishing to raise a concern about ASB or ASB’s employees can contact ASB directly or ASB’s SpeakUp service. The SpeakUp service is a trusted, independent avenue, available 24/7 to raise matters of concern. You have the option of identifying yourself or remaining anonymous. 
  • Phone: 0800 555 675
  • Email: speakup@speakuphotline.com.au

A failure to meet one or more of the above principles could, at ASB's sole discretion, preclude a supplier from providing products or services to ASB on an ongoing basis or eliminate a supplier from any market engagement process, subject to contractual obligations.

Supplier Marketplace

ASB are utilising the Unimarket procure-to-pay solution to make it easier for ASB staff and suppliers to engage with each other electronically. Unimarket is a New Zealand company that provides us with simple and easy-to-use software to help us better manage supplier related spend and optimise ASB's buying and invoicing processes.

The Unimarket Supplier Network is an ever‐growing network of suppliers. ASB requires suppliers to be registered on the Unimarket network to receive orders, quotes and tenders, as well as managing invoicing processes.

If you have already registered you can login. If you have been invited to register by way of an invitation from the ASB or the Unimarket portal, please follow the registration instructions provided. Please note, that unless you have a signed agreement or contract for the provision of goods and services, then ASB's standard purchasing terms apply when purchasing through the Unimarket system. If you do have a written agreement then that written agreement will take precedence over ASB's standard purchase terms.

ASBAbout us