About us

ASB strives to consistently provide its customers with outstanding service and innovative financial solutions. We're dedicated to providing simple financial products that allow our customers to bank with us how and when they want.

Contact us

Our history

In 1847, at 7pm on Saturday 5 June the Auckland Savings Bank, New Zealand’s first savings bank, opened on Queen St.

ASB pledged to serve the community; to grow; and to help kiwis grow.

We’ve done that over the years by not standing still; by continuing to rethink the way people bank and how they interact with their money; by not just being another ‘bank’.

We’re also inspired by success. Big or small, every milestone reached by our customers is a success and pushes us to go even further; to do better.

Which is probably why more than 1.3 million personal, business and rural customers choose to bank with us.

Photo: Alexander Turnbull Library
Queen Street, Auckland, ca 1910
Reference Number: 1/1-002886-G

Timeline of innovation


ASB is an internationally recognised provider of integrated financial solutions.

Here is a selection of some of our recent successes:


  • Clever Kash is awarded the Gold Lion at the Cannes Lions International Festival of Creativity.
  • ASB's innovation 'Clever Kash' - a digital moneybox linked to customer accounts - wins the Grand Axis and Grand Prix-Digital & Interactive at the 2016 Axis Awards. Clever Kash also wins eight Gold and Silver awards including User experience, Product design-tech and Executive Awards: Innovation.
  • ASB KiwiSaver was awarded Canstar five stars for 'outstanding value' in Balanced, Growth and Cash Fund categories. The Balanced and Growth funds have received this accolade for the sixth year running.
  • ASB's Voice of the Customer programme wins the platinum award for 'Using customer feedback to build a better banking experience' at the Research Association Effectiveness Awards.
  • ASB Unity is recognised as an initiative that has driven diversity and inclusion within ASB, winning the Positive Inclusion Award at the NZ Diversity Awards.
  • ASB Third Party Banking team wins Lender of the Year at the Professional Advisers Association Excellence Awards.

ASB Group of companies

The ASB Group of companies is one of the largest providers of financial and insurance services in New Zealand.

ASB Bank Limited is one of New Zealand's leading commercial banks, aiming always to be 'one step ahead' in terms of both products and service.

ASB Chief Executive Barbara Chapman

Barbara commenced as Chief Executive and Managing Director of ASB Bank in April 2011.  Since 1994 she has held a number of diverse senior executive roles with the Commonwealth Bank Group of companies, having started her career with the Group as Chief Manager Marketing at ASB.  In 2004, Barbara moved into the role of Managing Director and Chief Executive Officer of Sovereign Assurance Company Limited, the Group’s New Zealand Life Insurance business. She then crossed the Tasman on secondment to the Commonwealth Bank in 2006, joining the Group Executive team there as Group Executive, Human Resources and Group Services. Barbara is a former Chair of Oxfam New Zealand and a former Director of Oxfam International. She was also an inaugural Trustee of the New Zealand Equal Opportunities Trust and was its Chair for several years. She was New Zealand’s inaugural "Marketer of the Year" and has received numerous awards for innovative and effective marketing throughout her career.

The directors of ASB Bank Limited are:

  • Barbara Joan Chapman of Auckland, New Zealand
  • Gavin Ronald Walker of Auckland, New Zealand
  • Jane Lesley Freeman of Auckland, New Zealand
  • Michael Brian Coomer of Singapore
  • Simon Robert Saunders Blair of Sydney, NSW, Australia
  • Catherine Mary McDowell of Cambridge, New Zealand
  • Reindert Michael Spaans of Te Aroha, New Zealand
  • Vittoria Annabel June Shortt of Sydney, Australia
  • Dame Therese Maria Walsh of Wellington, New Zealand
  • Alden Louis Toevs of Sydney, Australia

The contact address and principal place of business of ASB Bank Limited is:

ASB North Wharf,
12 Jellicoe Street,
Auckland Central,
Auckland 1010.

(PO Box 35,
Shortland Street,
Auckland 1140.)

ASB Securities

ASB Securities is a full service share broking company that provides all the products and services you would expect from a leading NZX firm.


BankDirect is for people who prefer to control their finances electronically. It's a 'virtual bank', with no physical branches. Instead, customers have instant access to their bank accounts via the Internet, telephone or ATM machines.


Sovereign is New Zealand's leading life insurer and one of the top three health insurers. What's more, Sovereign is also a major provider of home loans.

ASB Group Investments Limited

ASB Group Investments Limited is a recognised leader in the field of retirement savings and investments.

The directors of ASB Group Investments Limited are:

  • Adam John Boyd of Auckland, New Zealand
  • Kevin Croxford McDonald of Auckland, New Zealand
  • Jon Edward Raby of Auckland, New Zealand

The contact address of ASB Group Investments Limited is: ASB North Wharf, 12 Jellicoe Street, Auckland Central, Auckland 1010 (PO Box 35, Shortland Street, Auckland 1140).

Commonwealth Bank

The Commonwealth Bank is one of Australia's leading providers of integrated financial services and the most recognised brand in the Australian financial services industry.

Media contacts

All enquiries from the media should be directed to:

Christian May

GM Corporate Communications

Georgina Bond

Senior Manager, Media Relations

Media centre

See our latest press releases and economics, investments, securities, housing, and rural reports along with our full year and half year disclosure statements.

Listed securities

See details of the ASB listed securities on the NZX.

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