i

About us

ASB strives to consistently provide its customers with outstanding service and innovative financial solutions. We're dedicated to providing simple financial products that allow our customers to bank with us how and when they want.

Contact us

Our history

In 1847, at 7pm on Saturday 5 June the Auckland Savings Bank, New Zealand's first savings bank, opened on Queen St.

ASB pledged to serve the community; to grow; and to help kiwis grow.

We’ve done that over the years by not standing still; by continuing to rethink the way people bank and how they interact with their money; by not just being another ‘bank’.

We’re also inspired by success. Big or small, every milestone reached by our customers is a success and pushes us to go even further; to do better.

Which is probably why more than 1.3 million personal, business and rural customers choose to bank with us.

Photo: Alexander Turnbull Library
Queen Street, Auckland, ca 1910
Reference Number: 1/1-002886-G

Timeline of innovation

Awards

ASB is an internationally recognised provider of integrated financial solutions.

Here is a selection of some of our recent successes:

2017

  • ASB named 'The New Zealand Bank of the Year' by The Banker Magazine, UK for the fifth year running.
  • ASB KiwiSaver Scheme was awarded the highest Platinum Rating by SuperRatings.com.au for the first time in recognition of value for money for scheme members.
  • ASB KiwiSaver was awarded Canstar five stars for 'outstanding value' for all its funds for the first time. This was in the Balanced, Conservative, Growth and Cash Fund categories. ASB is now the most five star awarded KiwiSaver provider since 2011.
  • ASB received CANSTAR's Bank of the Year - Savings Award; recognising the institution that provides the strongest combination of products and services for savers.
  • ASB was awarded CANSTAR's 2017 Bank of the Year - Junior Banking award (children 12 and under) for the second year in a row; recognising our success in school banking, innovative products like Clever Kash and the GetWise financial literacy programme for young people.
  • ASB Economics Team named Forecaster Accuracy Award Winners by Consensus Economics for the third time in four years (also winning this award in 2014 and 2015).
  • ASB Group Investments, manager of the ASB KiwiSaver Scheme, win the KiwiSaver category award at the New Zealand Morningstar Awards.
  • asb.co.nz received the Best Website or Online Service - Financial Services at the AMY Awards.
  • Awarded CANSTAR Innovation Excellence Award for Clever Kash.
  • ASB finished third in the AMR Corporate Reputation Index in New Zealand, our highest ever finish; recognising ASB as one of New Zealand's most trusted organisations.
  • ASB received the Most Attractive Employer in the Banking and Financial Services Sector Award.

ASB Group of companies

The ASB Group of companies is one of the largest providers of financial and insurance services in New Zealand.

ASB Bank Limited is one of New Zealand's leading commercial banks, aiming always to be 'one step ahead' in terms of both products and service.

ASB Chief Executive Vittoria Shortt

Vittoria Shortt is the Chief Executive of ASB Bank Ltd. Her appointment to Chief Executive in February 2018 follows a substantial career with ASB’s parent company, The Commonwealth Bank of Australia (CBA). 

Most recently Vittoria was the Group Executive, Marketing and Strategy at CBA. Appointed to this role in 2015, she was responsible for Corporate Strategy, Mergers and Acquisitions, Advanced Analytics, Customer Advocacy and Marketing for CBA. 

Having joined the Commonwealth Bank in 2002, she gained experience in leadership roles across the retail banking businesses of CBA and Bankwest, including customer-facing, operations and strategy roles such as the Commonwealth Bank’s Chief Marketing Officer and Chief Executive Retail Bankwest.

Vittoria is a member of Chief Executive Women Australia and holds a Bachelor of Management Studies majoring in Accounting and Finance from Waikato University in New Zealand. She is also a Chartered Accountant with the Institute of Chartered Accountants, New Zealand. 

The directors of ASB Bank Limited are:

  • Simon Robert Saunders Blair of Sydney, NSW, Australia
  • Michael Brian Coomer of Singapore
  • Susan Ruth Peterson of Auckland, New Zealand
  • Vittoria Shortt of Auckland, New Zealand
  • Gavin Ronald Walker of Auckland, New Zealand
  • Dame Therese Maria Walsh of Wellington, New Zealand

The contact address and principal place of business of ASB Bank Limited is:

ASB North Wharf,
12 Jellicoe Street,
Auckland Central,
Auckland 1010.

(PO Box 35,
Shortland Street,
Auckland 1140.)

ASB Securities

ASB Securities is a full service share broking company that provides all the products and services you would expect from a leading NZX firm.

Sovereign

Sovereign is New Zealand's leading life insurer and one of the top three health insurers. What's more, Sovereign is also a major provider of home loans.

Commonwealth Bank

The Commonwealth Bank is one of Australia's leading providers of integrated financial services and the most recognised brand in the Australian financial services industry.

ASB Group Investments Limited

ASB Group Investments Limited is a recognised leader in the field of retirement savings and investments.

The directors of ASB Group Investments Limited are:

  • Adam John Boyd of Auckland, New Zealand
  • Jon Edward Raby of Auckland, New Zealand
  • Carl Roy Ferguson of Auckland, New Zealand

The contact address of ASB Group Investments Limited is: ASB North Wharf, 12 Jellicoe Street, Auckland Central, Auckland 1010 (PO Box 35, Shortland Street, Auckland 1140).

BankDirect

BankDirect was established as a digital only bank in 1997. All customers were transitioned to equivalent ASB products by the July 2018.

Media contacts

All enquiries from the media should be directed to:

Kate Barlow

Acting GM Corporate Communications

Marise Hurley

Senior Media Manager

Amelia Cairns

Senior Communications Manager

Media centre

See our latest press releases and NZX announcements, and get access to our economics, housing, and rural reports along with our disclosure statements.

Listed securities

See details of the ASB listed securities on the NZX.

Supplier Information

Supplier Code of Conduct

For ASB, being a good corporate citizen is about delivering sustainable and profitable business growth over the long term, by integrating economic, environmental and social considerations into our day to day decision-making.

Our supplier code of conduct and Corporate Responsibility Principles form part of ASB’s sustainability strategy. Suppliers may be asked for information relating to the below areas when evaluating new or existing supplier relationships;

Community

ASB encourages suppliers to have a positive impact on and be involved in, their local community.

Anti-Corruption

ASB suppliers should ensure any gifts or hospitality provided to ASB staff are appropriate and actively work against corruption in all its forms, including extortion and bribery. 

Labour

ASB suppliers should uphold the freedom of association, the right to collective bargaining, maintain a legal minimum wage, and support the elimination of all forms of forced and compulsory labour including the effective abolition of child labour.

Environment

ASB expects suppliers to consider environmental responsibility, the environmental impact their products or services introduce and have plans in place to reduce adverse impacts where practicable.

Human Rights

ASB suppliers should support and respect the protection of internationally proclaimed human rights and make sure that they are not complicit in human rights abuses.

Diversity & Inclusion

ASB values diversity and inclusion and expects its suppliers to ensure they do not discriminate based on gender, age, disability, ethnicity, or sexual orientation. Suppliers will have processes and policy in place to support this.

Conflicts of Interest

ASB suppliers and any staff involved must disclose any known or potential conflicts of interest in their relationship with ASB, especially related to formal processes such as a RFPs, Tenders or similar.

A failure to meet one or more of the above principles could, at ASB's sole discretion, preclude a supplier from providing products or services to ASB on an ongoing basis, or eliminate a supplier from any market engagement process.

Supplier Marketplace

ASB are utilising the Unimarket procure-to-pay solution to make it easier for ASB staff and suppliers to engage with each other electronically. Unimarket is a New Zealand company that provides us with simple and easy-to-use software to help us better manage supplier related spend and optimise ASB's buying and invoicing processes.

The Unimarket Supplier Network is an ever‐growing network of suppliers. ASB requires suppliers to be registered on the Unimarket network to receive orders, quotes and tenders, as well as managing invoicing processes.

If you have already registered you can login. If you have been invited to register by way of an invitation from the ASB or the Unimarket portal, please follow the registration instructions provided. Please note, that unless you have a signed agreement or contract for the provision of goods and services, then ASB's standard purchasing terms apply when purchasing through the Unimarket system. If you do have a written agreement then that written agreement will take precedence over ASB's standard purchase terms.

ASBAbout us