What we stand for
We recognise our responsibility to deliver balanced outcomes for our customers and communities. Managing environmental and social risks is part of this responsibility together with identifying opportunities that accelerate the progress for all.
Our Environmental & Social Framework provides a reference point for our people and stakeholders on the minimum standards we seek to abide by, the targets we aim to achieve, and the governance and oversight in place to support our actions.
Climate change and environment
ASB intends to play its part in supporting New Zealand's transition to a low emissions, climate-resilient economy. Our climate change strategy has an overarching objective of accelerating progress for all by helping to build a positive, climate-resilient future for our customers, our communities and our operations.
Our FY25 Sustainability Report and Climate Statement
In September 2025 we issued ASB's second mandatory Climate Statement. This document also includes ASB's FY25 Sustainability Report. This report shares ASB's commitment to transparently sharing its climate response efforts, and where we see opportunities to do more as we work toward enabling a low emissions, climate-resilient economy.
Working with our customers
ASB is taking action to help shape a better tomorrow. To us, this means not only supporting our customers' financial progress but also the environmental and social outcomes of all Kiwi.
This year, we've introduced new products and services to help more customers transition to energy-saving electrification and to lower the risk of being scammed. We continue to reduce our own operational emissions and actively support other businesses to do the same with financing options specifically designed to make sustainable opportunities commercially viable.
Through our partnerships with other organisations and sponsorships of major national and international conferences, ASB is contributing to the conversation around climate change and supporting New Zealand towards its target of net zero emissions by 2050.
Our operational footprint
ASB is proud to be a Toitū Net Carbon Zero certified organisation.
This means we actively work to measure, monitor and reduce our operational greenhouse gas (GHG) emissions. Our operational emissions strategy includes reducing our gross operational emissions and purchasing carbon credits to offset residual emissions to achieve our Toitū Net Carbon Zero certification.
Supporting New Zealand
Our communities
ASB provides support to community organisations and initiatives that are helping to accelerate the progress of all. Find out more here.
Our suppliers
As a Living Wage NZ Accredited employer, ASB requires suppliers to ensure all contractors and subcontractors that provide services at ASB sites (such as security and cleaning) are paid at least the living wage (higher than minimum wage).
Our Supplier Code of Conduct outlines the expectations we have of our suppliers. These include guarding against modern slavery and child labour and taking steps to reduce climate impact. ASB's actions to tackle modern slavery are included in the CBA Group modern slavery statement which can be viewed here.
ESG Reporting
ASB reports regularly on our environmental, social and governance (ESG) progress and activities.