i

How to temporarily lock your ASB Visa Credit or Debit card with the ASB Mobile Banking app

If your ASB Visa Credit or Debit card has been lost or stolen you can easily and quickly take control using the ASB Mobile Banking app.

How to video

Play video icon

For detailed step-by-step instructions, download and print the guide.

If your ASB Visa Credit or Debit card has been lost or stolen you can easily and quickly take control using your smartphone.

  1. Log in to the ASB Mobile Banking app and select More on the bottom bar.

  2. Then tap Cards & devices.

  3. Choose the card you need to temporarily lock.
    Tip: You will need to enter your five-digit PIN if Touch/Face ID has been used to log in.

  4. To lock your card temporarily scroll down and tap Temporarily lock card.

  5. You'll then see that your card has been locked. If you need to unlock it, simply repeat the steps above and tap Unlock card.

ASB's lending criteria, terms and conditions apply.