Credit Cards

How do I adjust my credit card limit?

If you wish to adjust your credit card limit up or down you'll need to contact us by either calling ...

Internet Banking Limits Credit Cards

What transactions are excluded from earning true rewards?

You will not earn True Rewards dollars on the following transactions: Cash advances or transactions (including a credit card transaction ...

Credit Cards True Rewards

Can I automatically pay off my credit card each month from my transaction account?

Yes. You can pay off your credit card in full each month from any transactional account you wish to use. ...

Bill Payments Automatic Payment Credit Cards Bank Accounts Payments

Which countries will not accept my ASB Visa credit card or ASB Visa Debit card?

Below is a list of countries where your ASB Visa credit card or ASB Visa Debit card will not be ...

Credit Cards Visa Debit Cards

My credit card has been damaged or doesn't work, what should I do?

If your credit card is not working or has been damaged, you can cancel and replace your damaged card in ...

Credit Cards Security Bank Accounts

Do I get Visa Light benefits if I already have a Visa Low Rate?

If you have a Visa Low Rate credit card, you automatically get the benefits of ASB Visa Light, so you ...

Credit Cards

Will I get a new credit card number if I change my ASB credit card type?

If you are changing your Visa credit card from a Visa Rewards to Visa Light or vice versa, then you ...

Credit Cards

My Visa credit card or Visa Debit card is due to expire, when will I get a new card?

You’ll receive your new card the month before it expires and your expiring card will be valid until the last ...

Credit Cards Personal Bank Accounts

How long does it take to receive an ASB credit card after applying for it?

Once a new credit card has been approved or a replacement card has been requested, the new card will automatically ...

Credit Cards

How do I activate the travel insurance on my credit card?

Before you get started, remember to keep any receipts, emails, bank statements or other proof that you’ve activated your travel ...

Travel Insurance Credit Cards

Is there a limit to how much I can spend or withdraw on my card each day?

Yes. For your security there is. There are different daily limits for different card types: *Cash Advance interest will be ...

Cards ATM Credit Cards Transaction Limit

How do I adjust my credit card limit?

If you wish to adjust your credit card limit up or down you'll need to contact us by either calling ...

Internet Banking Limits Credit Cards

Does ASB support POLi or Account2Account?

We take the security and protection of our customer’s internet banking experience and information very seriously. Using POLi or Account2Account’s ...

Internet Banking FastNet Classic Security Log in Credit Cards Payments

What do I need to know if I'm going overseas temporarily e.g. on holiday?

Check out our information page before you travel for more details. Other important questions and answers when travelling: Q: How ...

Foreign Exchange Credit Cards Visa Debit Cards

What is the difference between current balance, available credit and credit card limit?

Your current balance is the amount currently owing on your card account. The available credit is the amount that you ...

Transactions Credit Cards Bank Accounts

How do I get a new PIN on my Visa credit card or debit card?

You can change or set up your Visa credit or debit card PIN online if you're registered for Netcode. Here’s ...

FastNet Classic PIN Visa Debit Cards ASB Mobile app Credit Cards

How do I change the type of ASB credit card I have?

ASB offers a range of credit cards to suit your needs and you can apply to change your credit card ...

Credit Cards

What is the Offshore Service Margin on my credit card statement?

An Offshore Service Margin is a fee charged by us when you make a transaction in a currency other than ...

Fees Credit Cards Bank Accounts

How do I activate the travel insurance on my credit card?

Before you get started, remember to keep any receipts, emails, bank statements or other proof that you’ve activated your travel ...

Travel Insurance Credit Cards

How do I activate my new credit card or Visa debit card?

To activate your credit card you need to create a PIN. You can create a PIN for your card and ...

FastNet Classic PIN Visa Debit Cards Credit Cards Bank Accounts

What transactions are excluded from earning true rewards?

You will not earn True Rewards dollars on the following transactions: Cash advances or transactions (including a credit card transaction ...

Credit Cards True Rewards

Can I automatically pay off my credit card each month from my transaction account?

Yes. You can pay off your credit card in full each month from any transactional account you wish to use. ...

Bill Payments Automatic Payment Credit Cards Bank Accounts Payments

Which countries will not accept my ASB Visa credit card or ASB Visa Debit card?

Below is a list of countries where your ASB Visa credit card or ASB Visa Debit card will not be ...

Credit Cards Visa Debit Cards

My credit card has been damaged or doesn't work, what should I do?

If your credit card is not working or has been damaged, you can cancel and replace your damaged card in ...

Credit Cards Security Bank Accounts

Do I get Visa Light benefits if I already have a Visa Low Rate?

If you have a Visa Low Rate credit card, you automatically get the benefits of ASB Visa Light, so you ...

Credit Cards

Will I get a new credit card number if I change my ASB credit card type?

If you are changing your Visa credit card from a Visa Rewards to Visa Light or vice versa, then you ...

Credit Cards

My Visa credit card or Visa Debit card is due to expire, when will I get a new card?

You’ll receive your new card the month before it expires and your expiring card will be valid until the last ...

Credit Cards Personal Bank Accounts

How long does it take to receive an ASB credit card after applying for it?

Once a new credit card has been approved or a replacement card has been requested, the new card will automatically ...

Credit Cards

How do I activate the travel insurance on my credit card?

Before you get started, remember to keep any receipts, emails, bank statements or other proof that you’ve activated your travel ...

Travel Insurance Credit Cards

What if I need more cover under my ASB Visa Platinum Travel Insurance policy?

Extensions of cover will require payment of an additional premium. If you’re an ASB Visa Platinum Rewards cardholder, you can ...

Travel Insurance Business True Rewards Credit Cards Visa