Credit Cards

I'm in FastNet Classic, how do I adjust my credit card limit?

You can manage your credit card limit within FastNet Classic internet banking. Here’s how: In the left hand main navigation ...

Internet Banking FastNet Classic Limits Credit Cards

How is my ASB credit card interest calculated and charged?

Interest is calculated on the daily balance of your credit card account on the last day of your statement. Different ...

FastNet Classic Statements Interest Credit Cards Payments

Is there a limit to how much I can spend or withdraw on my card each day?

Yes. For your security there is. There are different daily limits for different card types: All daily limits are subject ...

Cards ATM Credit Cards Transaction Limit

My credit card or Visa Debit card has been stolen, damaged, or I've lost it, what should I do?

Lock and replace using the ASB Mobile Banking app. You can lock your card using ASB Card Control in the ...

Security Visa Debit Cards Credit Cards Bank Accounts

I am trying to shop online, why would my ASB Visa credit card or Visa Debit card not work?

All ASB Visa credit and Visa Debit cards must be activated before the card can be used to make purchases ...

Credit Cards Visa Debit Cards

What will happen if I haven't paid the minimum payment amount on my credit card in full?

If you haven’t paid the minimum repayment in full, your account will become overdue and you will be charged a ...

Credit Cards

Can I get a joint True Rewards card with my joint ASB credit card?

Each joint account holder or additional card holder will need to apply for an individual True Rewards card. Each card ...

Credit Cards True Rewards

Can I earn True Rewards dollars with an ASB Visa Light credit card?

No, True Rewards is not available on an ASB Visa Light credit card. It is available on any of our ...

Credit Cards True Rewards

Will I earn True Rewards dollars from the additional True Rewards cards that are issued on my credit card?

Not directly. Each cardholder has their own True Rewards account and will earn True Rewards dollars based on purchases they ...

Credit Cards True Rewards

How do I cancel my True Rewards card or close my True Rewards account?

To remove a credit card from your True Rewards account please visit any ASB branch, or call us on 0800 ...

Credit Cards True Rewards

Is there a limit to how much I can spend or withdraw on my card each day?

Yes. For your security there is. There are different daily limits for different card types: All daily limits are subject ...

Cards ATM Credit Cards Transaction Limit

My Visa credit card or Visa Debit card is due to expire, when will I get a new card?

You’ll receive your new card the month before it expires and your expiring card will be valid until the last ...

Credit Cards Personal Bank Accounts

Does ASB support POLi or Account2Account?

We take the security and protection of our customer’s internet banking experience and information very seriously. Using POLi or Account2Account’s ...

Internet Banking FastNet Classic Security Log in Credit Cards Payments

How do I get a new PIN on my credit card or Visa debit card?

To change your credit or Visa debit card PIN, log in to FastNet Classic internet banking (you will need to ...

FastNet Classic PIN Visa Debit Cards ASB Mobile app Credit Cards

How do I activate my new credit card or Visa debit card?

To activate your credit card you need to create a PIN. You can create a PIN for your card and ...

FastNet Classic PIN Visa Debit Cards Credit Cards Bank Accounts

What is the difference between current balance, available credit and credit card limit?

Your current balance is the amount currently owing on your card account. The available credit is the amount that you ...

Transactions Credit Cards Bank Accounts

What do I need to know if I'm going overseas temporarily e.g. on holiday?

Check out our information page before you travel for more details. Other important questions and answers when travelling: Q: How ...

Foreign Exchange Credit Cards Visa Debit Cards

How long does it take to receive an ASB credit card after applying for it?

Once a new credit card has been approved or a replacement card has been requested, the new card will automatically ...

Credit Cards

How do I change the type of ASB credit card I have?

ASB offers a range of credit cards to suit your needs and you can apply to change your credit card ...

Credit Cards

Will I get a new credit card number if I change my ASB credit card type?

If you are changing your Visa credit card from a Visa Rewards to Visa Light or vice versa, then you ...

Credit Cards

How is my ASB credit card interest calculated and charged?

Interest is calculated on the daily balance of your credit card account on the last day of your statement. Different ...

FastNet Classic Statements Interest Credit Cards Payments

Is there a limit to how much I can spend or withdraw on my card each day?

Yes. For your security there is. There are different daily limits for different card types: All daily limits are subject ...

Cards ATM Credit Cards Transaction Limit

My credit card or Visa Debit card has been stolen, damaged, or I've lost it, what should I do?

Lock and replace using the ASB Mobile Banking app. You can lock your card using ASB Card Control in the ...

Security Visa Debit Cards Credit Cards Bank Accounts

I am trying to shop online, why would my ASB Visa credit card or Visa Debit card not work?

All ASB Visa credit and Visa Debit cards must be activated before the card can be used to make purchases ...

Credit Cards Visa Debit Cards

What will happen if I haven't paid the minimum payment amount on my credit card in full?

If you haven’t paid the minimum repayment in full, your account will become overdue and you will be charged a ...

Credit Cards

Can I get a joint True Rewards card with my joint ASB credit card?

Each joint account holder or additional card holder will need to apply for an individual True Rewards card. Each card ...

Credit Cards True Rewards

Can I earn True Rewards dollars with an ASB Visa Light credit card?

No, True Rewards is not available on an ASB Visa Light credit card. It is available on any of our ...

Credit Cards True Rewards

Will I earn True Rewards dollars from the additional True Rewards cards that are issued on my credit card?

Not directly. Each cardholder has their own True Rewards account and will earn True Rewards dollars based on purchases they ...

Credit Cards True Rewards

How do I cancel my True Rewards card or close my True Rewards account?

To remove a credit card from your True Rewards account please visit any ASB branch, or call us on 0800 ...

Credit Cards True Rewards

Can I earn True Rewards dollars when I use my ASB PayTag?

Yes, as long as the credit card linked to your ASB PayTag is enrolled with True Rewards. You'll earn True ...

True Rewards Contactless Credit Cards ASB PayTag