How do I activate the travel insurance on my credit card?

Last Updated: 20 Jul 2026

You can activate ASB Visa Platinum Travel Insurance before leaving New Zealand by using one of the activation methods. Keep proof that you have activated your travel insurance, as you may need it if you make a claim. 

Activation methods 

You can activate your cover by: 

  • Paying $500 or more of your pre-paid travel deposits using your ASB Visa Platinum Rewards credit card. 
  • Using $500 or more of your True Rewards dollars for pre-paid travel deposits. 
  • Getting a cash advance from your ASB Visa Platinum Rewards credit card and using it the same day to pay $500 or more of your pre-paid travel deposits. 
  • Travelling on return overseas tickets you won in a prize draw or competition. 

Pre-paid travel deposits 

Pre-paid travel deposits include costs paid before you leave New Zealand for scheduled public transport, accommodation, meals, tours and activities for a covered trip. 

Confirm your activation 

You can confirm your activation through ASB Travel. After answering the required questions, you’ll receive an email with your policy documents confirming activation. 

If you need extra cover 

You may be able to buy optional upgrades for your travel plans, such as cover for specified items, cruise cover, pre-existing medical conditions, mature age cover, or a trip extension. 

Policy note 

ASB's lending criteria and terms apply. ASB Rewards Programme Terms and conditions apply. Please refer to the ASB Visa Platinum Travel Insurance Policy for full details.  

If you are 76 years of age or over, you are not eligible for cover under the base policy but may be able to purchase Mature Age Cover to receive travel insurance benefits. Other exclusions or limitations apply. 


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