Will I be covered under my Platinum or Gold credit card travel insurance policy if I have a pre-existing condition?

Last Updated: 01 Nov 2017

Any pre-existing conditions, diagnosed or not, are automatically excluded from the policy. However you can contact TOWER Insurance to apply for cover of pre-existing conditions through a telephone based medical assessment process on 0800 422 280 (Gold cardholders) or 0800 114 117 (Platinum cardholders). If the condition(s) are covered and you want the Pre-Existing Condition Cover to apply, then a premium will be charged to your credit card. TOWER Insurance will confirm the outcome in writing.

Terms and conditions apply to travel insurance, please refer to the Gold or Platinum travel policy wording for further details. If you are aged over 79 years you are not eligible for cover under the policy. Other exclusions and limitations apply.

From 1 April 2018, Cigna Life Insurance New Zealand will become the underwriter of ASB Visa Gold and ASB Visa Platinum Rewards Credit Card Travel Insurance and there will be changes to the above cover. For more information, see the 'Important information you need to know' on the ASB credit card travel insurance page. For full details, refer to the relevant travel insurance policy document.

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