How do I get a new PIN on my Visa credit card or debit card?

Last Updated: 01 Nov 2019

You can change or set up your Visa credit or debit card PIN online if you're registered for Netcode. Here’s how:

In FastNet Classic internet banking:

  • You need to be registered for Netcode as during this process you'll be prompted to enter a Netcode
  • Click on your Personal Profile (your name at the top right-hand side of your screen) and select Card PIN
  • From the Card Type drop down box, select the card for which you’d like to change the PIN
  • Follow the prompts to create a PIN. Note - the key pad is scrambled

In the ASB Mobile Banking app:

  • Your device needs to be Netcode-verified
  • In the menu, click on Cards & devices
  • Select your card from the list
  • Click on Update PIN
  • Follow the prompts to create a PIN

You can also call us on 0800 803 804 or +64 9 306 3000 (if you are overseas). Alternatively, visit any ASB branch and we’ll be happy to help.

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