What is Netcode and why do I need it?
Netcode is a two-step verification method that provides an extra layer of security for FastNet Classic internet banking, and it is free*.
Netcode is a temporary code that helps make sure it’s really you when you're completing certain banking activities. We text the code to your mobile phone or send it to you on a portable Netcode token.
When it's used
You need to be registered for Netcode to be able to do any of the following activities. In FastNet Classic internet banking, you'll be prompted to enter a Netcode, and you must verify with a Netcode when registering for the ASB Mobile Banking app, to be able to:
- Make a payment that will take you over the $1,000 daily payment threshold (or a lower amount as chosen by you)
- Change your card PIN
- Add Google Pay or Apple Pay to your cards via the ASB Mobile Banking app or from the Google or Apple digital wallets
- Make International Money Transfers (FastNet Classic internet banking only)
- Log in to FastNet Classic internet banking (if you have Netcode at login turned on)
How do I register for Netcode?
To register for Netcode, call us on 0800 FASTNET (0800 327 863) or +64 9 306 3185.
More about Netcode:
- I haven't received my Netcode. What now?
- Will I need to enter a Netcode for all my payments?
- Can I use Netcode whilst I'm overseas?
*Netcode via SMS is free to use if you have a New Zealand mobile phone number, but please check with your provider in case there are charges to receive international text messages. Since we rely on international phone providers to send our Netcode SMS to international phone numbers, we cannot guarantee you’ll be able to receive Netcode SMS to your international phone number.
Related Answers
-
There are a few reasons why you may not be receiving your Netcode text: Your mobile coverage could be poor ...
-
You can continue receiving your Netcode via the token while you're overseas. If you usually receive Netcode by text, you ...
-
If you are using FastNet Classic Internet Banking, two-step verification using the ASB Mobile Banking app, a Netcode token or ...
-
Netcode is a two-step verification method that provides an extra layer of security for FastNet Classic internet banking. Registering for ...
-
ASB's online services all come with security features aligned with good practice. FastNet Classic internet banking has several layers of ...
-
No, you won’t need to enter a Netcode if: The total amount of payments in a day is below $1,000 ...
-
Yes. Netcode can be sent to New Zealand or International mobile phone numbers. The alternative option for you is to ...
-
If you change your phone number you’ll need to update those details with us so you can continue to receive ...
-
Yes. Simply reply STOP to any Netcode TXT message to deregister from Netcode. Your mobile provider may charge you for ...
-
Once you receive a Netcode on your phone for a particular payment you are making, here’s how to release the ...
