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What is Netcode and why do I need it?

Last Updated: 01 Nov 2019

Netcode is two-factor authentication that provides an extra layer of security online, and is free*.

Netcode is a temporary code that helps make sure it’s really you when you're completing certain banking activities. We text the code to your mobile phone or send it to you on a portable Netcode token.

When it's used

You need to be registered for Netcode to be able to do any of the following activities. In FastNet Classic internet banking, you'll be prompted to enter a Netcode, and for the ASB Mobile Banking app you simply need to Netcode-verify once, to be able to: 

  • Make a payment that will take you over the $1,000 daily payment threshold (or a lower amount as chosen by you) 
  • Change your card PIN
  • Add Google Pay or Apple Pay to your cards via the ASB Mobile Banking app or from the Google or Apple digital wallets
  • Make International Money Transfers (FastNet Classic internet banking only)
  • Log in to FastNet Classic internet banking (if you have Netcode at login turned on)

How do I register for Netcode?

To register for Netcode, call us on 0800 FASTNET (0800 327 863) or +64 9 306 3185.

More about Netcode:

*Netcode via SMS is free to use if you have a New Zealand mobile phone number, but please check with your provider in case there are charges to receive international text messages. Since we rely on international phone providers to send our Netcode SMS to international phone numbers, we cannot guarantee you’ll be able to receive Netcode SMS to your international phone number.


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