i

What is Netcode and why do I need it?

Last Updated: 31 Oct 2016

Netcode is an extra level of security that double checks it really is you making transactions online. It's a randomly created code, like a temporary PIN, that we TXT to your mobile phone or provide to you on a portable Netcode token. 

Netcode limits the amount of certain pay-away transactions (i.e. payments coming out of your account and going to someone else) without authorisation as a safeguard to protect you. You’ll also need Netcode when you change your card PIN online and when you register for the ASB Mobile app.  

Netcode SMS is available on New Zealand and international mobile phone numbers. Just call us on 0800 FASTNET (0800 327 863) or +64 9 306 3185 to register. 

Please note: Netcode via SMS is free to use if you have a New Zealand mobile phone number, but please check with your provider in case there are charges to receive international text messages. Since we rely on international phone providers to send our Netcode SMS to international phone numbers, we cannot guarantee you’ll be able to receive Netcode SMS to your international phone number.

The Netcode default limit is $1000, but you can set it lower if you wish. To change your Netcode limit:

  • Log in to FastNet Classic
  • Go to the 'My Settings' menu
  • Choose 'Set Netcode Limit'
  • Enter your new limit
  • Click 'Send to ASB'
 
Here is an example of what the process can look like:
ASB website screenshot highlighting FastNet Classic Log In button
Logged in FastNet Classic, highlighting My Settings
Logged in FastNet Classic, highlighting Set Netcode Limit

Did this answer your question?

Related Answers


Related topics

, , ,