What are the pending transactions on my credit card?

Last Updated: 21 Dec 2015

What is a pending transaction?

Your recent credit card transactions may show as pending. A pending transaction occurs whenever the following happens:

  • A transaction (purchase or payment) to your credit card is pending overnight processing. If the transaction is made before 8.30pm, in most instances these transactions will process overnight. Any payments after 8.30pm will be processed the following night. However, sometimes it can take a few days for the merchant (i.e. retailer) to complete the transaction; in this case purchases will appear as pending until the transaction is completed, or for up to five days. 

  • Sometimes merchants apply a ‘holding’ transaction called a ‘pre-authorisation’ – this is common in petrol stations or hotels, when you receive the goods or services before the final payment is requested. The pending transaction should disappear once the final transaction is processed, or after five days.

    How do pending transactions affect my credit card account?

    Pending transactions affect your available credit immediately, and once the processing is complete the transaction will show on your account and your current balance will reflect this. 

    You are not charged interest on any purchases until the processing is complete and they are no longer pending.

    To prevent your account from becoming overdue you need to pay at least the minimum due before 8.30pm on your due date.

    Examples of Pending transactions:

  • Petrol stations with ‘pay at pump’ can apply a ‘pre-authorisation’ of $150 or $200 to ensure your credit card can be used, in advance of the petrol being dispensed. These amounts usually clear when the final amount of the transaction is known and processed

  • Companies can charge a $1 pre-authorisation to verify your credit card details (such as energy retailers, or iTunes etc)

  • You have made a payment of $200 to your credit card at 9pm at night, this will remain as pending until it is processed after 8.30pm the following night.

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