I can't make my credit card payment, what are my options?
If you have not yet missed a payment and you’re in New Zealand, call our contact centre on 0800 803 804 or contact your nearest ASB branch to discuss what options are available. If you’re overseas, call us on +64 9 306 3000 (feel free to call collect).
If you have already missed a credit card payment or your credit card is over limit, call our Credit Solutions team on 0800 27 27 28. They are available:
Monday to Thursday: 8.00am – 8.30pm
Friday: 8.00am – 5.00pm
Saturday: 9.00am – 4.30pm
The standard daily limit is an extra security precaution for FastNet Classic customers. The limit applies to self-selected (i.e. the ...
A balance from another banks credit card or store card can be transferred to any ASB Visa or MasterCard except ...
When a payment is made to an ASB credit card account, the payment is allocated to transaction types according to ...