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I can't make my credit card payment, what are my options?

Last Updated: 14 Nov 2016

If you have not yet missed a payment and you’re in New Zealand, call our contact centre anytime on 0800 803 804 or contact your nearest ASB branch to discuss what options are available. If you’re overseas, call us on +64 9 306 3000 (feel free to call collect).

If you have already missed a credit card payment or your credit card is over limit, call our Credit Solutions team on 0800 27 27 28. They are available:

  • Monday to Thursday: 8.30am – 9.00pm

  • Friday 8.30am – 5.00pm

  • Saturday 9.00am – 4.30pm.


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