You've been redirected to this page as all BankDirect customers have now been moved over to ASB

Changes to BankDirect

All BankDirect accounts and services have been switched to ASB. If you need any further information please contact our dedicated BankDirect team on 0800 272 009.

If you are looking for a new account, home loan, credit card or another product or service, then ASB can help you find the right solution. If you are banking online, have a look at making payments and daily limits.

Terms and Conditions

BankDirect Terms and Conditions, including the Customer Declaration (Adobe Acrobat Reader required). Adobe Acrobat Reader is available to download for free from the Adobe web site.

The Purpose of these Terms and Conditions

The Terms and Conditions together with any relevant product brochure, and the terms of any account opening form or application, form the basis of your relationship with BankDirect. It is important for you to carefully read, understand and keep the Terms and Conditions as they outline the rights, obligations and responsibilities for both you and us when opening and operating bank accounts and using the services offered by BankDirect. Unless there is any written agreement to the contrary, between you and BankDirect, the Terms and Conditions will apply to your use of BankDirect products and services.

BankDirect has changed the BankDirect Terms and Conditions, so that additional cardholders are no longer liable for amounts debited to the card account. Principal cardholder(s) remain liable for these amounts. This change is effective 20 October 2008.

Disclosure Statement

A copy of ASB Bank Limited's Disclosure Statement is available upon request from BankDirect or from any branch of ASB Bank, as BankDirect is part of ASB Bank Limited.


Click on the link to see our Privacy Statement.

Copyright and Trademarks

© ASB Bank Limited 1997. The BankDirect logo is a trademark of ASB Bank Limited.

Contact us

Call - 0800 272 009, or 64 9 367 9433 if calling from outside New Zealand

Postal address - ASB, PO Box 35, Shortland Street, Auckland 1140, New Zealand