Overseas Transaction Margins
Overseas card transactions will either first be converted into US dollars and then into New Zealand dollars or converted directly at an exchange rate selected by Visa, from available wholesale rates (or, if applicable, the government mandated rate).
The Offshore Service Margin is a margin charged by us when you use your card to make an overseas card transaction.
BankDirect Visa and BankDirect Cash Card
For overseas card transactions made using your BankDirect Visa or BankDirect Cash Card, Offshore Service Margins of 1.85% for BankDirect Visa and 1.10% of the converted New Zealand dollar amount of the transaction for BankDirect Cash Card are charged.
For purchases refunded back to a BankDirect Visa Card Account, Offshore Service Margins of 1.85% of the converted New Zealand dollar amount of the transaction are charged to your card account.
This amount may differ from the margins that were charged for the original transaction due to fluctuations in the conversion rate.
The converted amount and the Offshore Service Margins will either be debited from your nominated bank account or charged to your BankDirect Visa Card Account and detailed on your card statement.
Effective 15 May 2017