ASB ID app

Joining ASB has never been simpler. You can open an ASB account in minutes, without visiting a branch. Just send us a selfie instead.

Download ASB ID Join ASB

Need to give us photo ID? We've got an app for that.

To save a trip to the branch*, just send us your selfie and photo ID using the ASB ID app. We’ll use the latest biometric smarts to confirm your identity in a snap.
You'll need:

  • A New Zealand driver's licence or passport, or an Australian passport.

  • An Apple iOS or Android phone.

  • *You may need to pop into a branch to finish some steps.

Canstar loved our innovation excellence

Canstar awarded our ASB ID app a 2019 CANSTAR Excellence in Innovation Award. We’re proud to bring you the latest technology, and give you some time back in your day.

How the ASB ID app works

Joining ASB? After you’ve chosen your everyday banking account and filled out the Join ASB form, you’ll need to confirm your identity. If you have a NZ driver licence, NZ passport or Australian passport you can do this with our ASB ID app. Simply download the app to confirm your identity anytime, anywhere. Easy!

Learn how to confirm your identity using the ASB ID app
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How to use the ASB ID app

Step 1: Ready

  • Pick an ASB account and complete the Join ASB form.
  • Check that your mobile is compatible. It will need to be an Apple iOS or Android phone.  
  • Have your NZ driver licence, NZ passport or Australian passport ready.
  • Download the ASB ID app for Apple or Android.

Join now

Step 2: Set

  • Open the app and log in with the username and password you created in the Join ASB form.
  • Take a photo of your ID – the app will give you tips for the best results.
  • Take a selfie. Remember to remove your hat and sunglasses, so your face isn't blocked. Normal glasses are OK.
  • Check and confirm your details are correct.

Step 3: Go

  • We'll email you when your account is ready to use, or if you need to try again
  • If you still need to verify your address, you may have to come in to branch. We'll tell you what you need to bring.
  • Once all set up, you can delete the ASB ID app from your phone.
  • Download the ASB Mobile Banking app - and happy banking!

Check out our troubleshooting tips, or reasons why you may still need to go to branch.

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ASB Personal Banking Terms and Conditions apply. For more information on how we collect, hold and use your information, please see the section on confidentiality of your information in our Personal Banking Terms and Conditions.