What documents can I use to verify my address?

Last Updated: 10 May 2023

If you’re joining ASB or are an existing customer needing to verify your address, you may need to present a document that shows your home address.

Acceptable documents include:

  • A statement or letter from a bank other than ASB.
  • A letter from a government department or agency, such as the IRD, NZ Police, Department of Justice or the Electoral Commission.
  • A statement or letter from a KiwiSaver or superannuation provider other than ASB.
  • A house or contents insurance policy.
  • A rates or water bill from a local authority.
  • A utility bill such as gas, power, fixed phone, internet, Sky TV or an on-account mobile phone.
  • A letter from a recognised retirement home that confirms you live there.
  • A letter, statement, or bill from a qualifying New Zealand educational institute.
  • A tenancy or lease agreement signed by the landlord and tenants.
  • A letter, statement, or bill from a qualifying New Zealand educational institution.

Your document must meet these criteria:

  • It needs to be from a source listed above.
  • It must show your name and your physical home address (not a PO Box).
  • It must be less than 12 months old.
  • Bills from utilities and local authorities must be for a service at your home address.

If eligible, you can upload your document directly through the ASB ID app or you can visit any ASB branch with your address document.

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