What do I need to do before I can use the ASB ID app?

Last Updated: 09 Nov 2018

To use the ASB ID app you'll need to:

  • Be a new ASB customer 
  • Choose your everyday banking account and complete the Join ASB form.  
  • Have access to an internet connection and an iPhone 5s or above, with iOS 10 or above, OR an Android phone with Marshmallow 6.0 or above.
  • Have eligible photo ID, this includes a NZ driver licence, NZ passport or Australian passport.
  • When prompted, allow ASB ID to access the camera on your phone.

How to install the ASB ID app on your phone:

  1. Visit the Google Play store or the Apple app store on your mobile phone to download the ASB ID app (Tablet not currently supported).
  2. Once downloaded you will be able to log in to the app using your username and password. You can find your username in the email you will have received from ASB. Your password is the one you created when you completed the Join ASB form.

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