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What do I need to do before I can use the ASB ID app?

Last Updated: 09 Dec 2021

If you are new to ASB, you can use the ASB ID app to make joining ASB fast and easy. 

Start by visiting our Joining ASB page. Choose an account and complete the Join ASB form. The form asks you to choose a password for online banking. You’ll need to remember this password to use later on. When we set up your account, we’ll email you the details and include your online banking username. 

For all other customers, you’ll need an ASB login to use the ASB ID app. If you don’t currently have one you can call 0800 FASTNET (0800 327 863). 

To confirm your ID, you’ll need:

  • An iPhone with iOS 14 or later, or an NFC-capable Android 5 or later.
  • A current e-passport from an eligible country, with an embedded chip. It should have an electronic chip icon on the cover.
  • The ASB ID app downloaded to your phone. You can find the app at the App Store or Google Play.

Then just open the app and follow the instructions.

To confirm your address (if required) you will need an original PDF which you received in the last 12 months, shows your name and home address, is one of these approved documents, and is smaller than 700kB.


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