My photo ID has expired. Can I still use it to confirm my identity with the ASB ID app?
Last Updated: 12 Oct 2018
No, the photo ID used with the ASB ID app must be current and valid for the checks with trusted external providers.
Photo ID eligible for this service:
- NZ driver licence
- NZ passport
- Australian passport
The following trusted external providers are used to verify your photo ID:
- New Zealand Transport Agency used to verify NZ driver licences.
- Department of Internal Affairs Confirmation Service used to verify NZ passports.
- Australian Government’s Document Verification Service used to verify Australian passports.
- Green ID Limited, an identification verification service used by ASB to biometrically compare your photos.
Did this answer your question?
To use the ASB ID app you'll need to: Be a new ASB customer Choose your everyday banking account and ...
The ASB ID app requires you to capture a photo of your photo ID, and then take a selfie. These ...
After you have sent your photos using the ASB ID app we may email you to ask you to try ...
No, the photo ID used with the ASB ID app must be current and valid for the checks with trusted ...
Even after you’ve used the ASB ID app, you may still need to visit us to show your proof of ...
If you are a new ASB customer and you've got eligible photo ID, you can confirm your identity securely using ...