Clever Kash

My Clever Kash is broken or lost, how do I get a new one?

If your Clever Kash is broken, damaged or you cannot connect, please read this FAQ to see if you can ...

Clever Kash Troubleshooting

I can’t update my Clever Kash anymore, what should I do?

Make sure that there are new transactions to update. Check the last date that you updated Clever Kash (this is ...

Using Clever Kash Clever Kash Troubleshooting

I can’t connect my ASB Mobile Banking app to Clever Kash, how do I do this?

If you can’t see the Clever Kash device in the ASB Mobile Banking app, here are a few tips you ...

Using Clever Kash Clever Kash Troubleshooting

How do I unlink Clever Kash from an account?

Before you complete the actions below, ensure Bluetooth® is turned on, that Clever Kash is awake and within 3 metres ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the account Clever Kash is set up with?

If you want to change the account that Clever Kash is linked to, you will need to unlink Clever Kash ...

Using Clever Kash Clever Kash Troubleshooting

How do I get the money out of Clever Kash?

Because Clever Kash is not an account, you get money out of your child’s ASB savings as you would normally. ...

Using Clever Kash Clever Kash

Can I purchase Clever Kash?

Clever Kash is free, and cannot be purchased. To get Clever Kash you'll need to meet the eligibility criteria and ...

Clever Kash

My child uses ASB’s school banking, how does this work with Clever Kash?

School banking works as it currently does, where your child takes their money into school and it is then collected ...

Clever Kash

Is Clever Kash safe for children?

Yes he is. Clever Kash has passed all recommended safety standards. Note, for health and safety reasons, Clever Kash should ...

Clever Kash

Is there any criteria I need to meet to get Clever Kash? What is it?

Yes, you’ll need to be: The parent/guardian of a child aged between 3-12 years old. Living in New Zealand. An ...

Clever Kash

What is Clever Kash?

Clever Kash is an innovative cashless moneybox in the shape of an adorable toy elephant. The difference is he doesn’t ...

Clever Kash

My Clever Kash is broken or lost, how do I get a new one?

If your Clever Kash is broken, damaged or you cannot connect, please read this FAQ to see if you can ...

Clever Kash Troubleshooting

How do I transfer money to Clever Kash?

If you want to transfer money to display on Clever Kash, like when you want to pay your child pocket ...

Using Clever Kash Clever Kash

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

Who can update Clever Kash?

Clever Kash can be updated by any person that has authority over the child’s ASB savings account (usually a parent ...

Using Clever Kash Clever Kash

Are all smartphones able to be used with Clever Kash?

No, unfortunately Clever Kash has not been developed for use with a Windows phone. However, it can be used with ...

Using Clever Kash Clever Kash

There is an option to name Clever Kash in the settings, what do I call him?

You can call Clever Kash whatever you like. You could use the name of your child, or you might like ...

Using Clever Kash Clever Kash

I have set up my child’s account for long term savings, how do I stop them from seeing the total on Clever Kash?

Clever Kash is best used for short-term savings e.g. pocket money - just like a normal money box. You may ...

Using Clever Kash Clever Kash

Both my partner and I want to use Clever Kash with our child, can we do so?

If you both have authority over the child’s account you can both be linked to the Clever Kash device – ...

Using Clever Kash Clever Kash

My Clever Kash is broken or lost, how do I get a new one?

If your Clever Kash is broken, damaged or you cannot connect, please read this FAQ to see if you can ...

Clever Kash Troubleshooting

I can’t update my Clever Kash anymore, what should I do?

Make sure that there are new transactions to update. Check the last date that you updated Clever Kash (this is ...

Using Clever Kash Clever Kash Troubleshooting

I can’t connect my ASB Mobile Banking app to Clever Kash, how do I do this?

If you can’t see the Clever Kash device in the ASB Mobile Banking app, here are a few tips you ...

Using Clever Kash Clever Kash Troubleshooting

How do I unlink Clever Kash from an account?

Before you complete the actions below, ensure Bluetooth® is turned on, that Clever Kash is awake and within 3 metres ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the account Clever Kash is set up with?

If you want to change the account that Clever Kash is linked to, you will need to unlink Clever Kash ...

Using Clever Kash Clever Kash Troubleshooting

How do I get the money out of Clever Kash?

Because Clever Kash is not an account, you get money out of your child’s ASB savings as you would normally. ...

Using Clever Kash Clever Kash

Can I purchase Clever Kash?

Clever Kash is free, and cannot be purchased. To get Clever Kash you'll need to meet the eligibility criteria and ...

Clever Kash

My child uses ASB’s school banking, how does this work with Clever Kash?

School banking works as it currently does, where your child takes their money into school and it is then collected ...

Clever Kash

Is Clever Kash safe for children?

Yes he is. Clever Kash has passed all recommended safety standards. Note, for health and safety reasons, Clever Kash should ...

Clever Kash