Clever Kash

Can I get a replacement Clever Kash charger or can I use another charger instead?

You can use a standard USB to micro USB cable. However, if you don’t have one of those, please call ...

Clever Kash

Are all smartphones able to be used with Clever Kash?

Clever Kash can be used with an iPhone (version iOS 8 or later) and Android (version 4.4 or later).

Using Clever Kash Clever Kash

My Clever Kash is broken or lost, how do I get a new one?

If your Clever Kash is broken, damaged or you cannot connect, please read this FAQ to see if you can ...

Clever Kash Troubleshooting

I can’t update my Clever Kash anymore, what should I do?

Make sure that there are new transactions to update. Check the last date that you updated Clever Kash (this is ...

Using Clever Kash Clever Kash Troubleshooting

I can’t connect my ASB Mobile Banking app to Clever Kash, how do I do this?

If you can’t see the Clever Kash device in the ASB Mobile Banking app, here are a few tips you ...

Using Clever Kash Clever Kash Troubleshooting

How do I unlink Clever Kash from an account?

Before you complete the actions below, ensure Bluetooth® is turned on, that Clever Kash is awake and within 3 metres ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the account Clever Kash is set up with?

If you want to change the account that Clever Kash is linked to, you will need to unlink Clever Kash ...

Using Clever Kash Clever Kash Troubleshooting

How do I get the money out of Clever Kash?

Because Clever Kash is not an account, you get money out of your child’s ASB savings as you would normally. ...

Using Clever Kash Clever Kash

Can I purchase Clever Kash?

Clever Kash is free, and cannot be purchased. To get Clever Kash you'll need to meet the eligibility criteria and ...

Clever Kash

Is there any criteria I need to meet to get Clever Kash? What is it?

Yes, you’ll need to be: The parent/guardian of a child aged between 3-12 years old. Living in New Zealand. An ...

Clever Kash

My Clever Kash is broken or lost, how do I get a new one?

If your Clever Kash is broken, damaged or you cannot connect, please read this FAQ to see if you can ...

Clever Kash Troubleshooting

What is Clever Kash?

Clever Kash is an innovative cashless moneybox in the shape of an adorable toy elephant. The difference is he doesn’t ...

Clever Kash

How do I transfer money to Clever Kash?

If you want to transfer money to display on Clever Kash, like when you want to pay your child pocket ...

Using Clever Kash Clever Kash

My child doesn't meet the age criteria for Clever Kash, why can’t they get one?

At this stage, Clever Kash is only available for children aged 3-12 years old and requires the child to have ...

Clever Kash

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

Who can update Clever Kash?

Clever Kash can be updated by any person that has authority over the child’s ASB savings account (usually a parent ...

Using Clever Kash Clever Kash

Are all smartphones able to be used with Clever Kash?

Clever Kash can be used with an iPhone (version iOS 8 or later) and Android (version 4.4 or later).

Using Clever Kash Clever Kash

There is an option to name Clever Kash in the settings, what do I call him?

You can call Clever Kash whatever you like. You could use the name of your child, or you might like ...

Using Clever Kash Clever Kash

I have set up my child’s account for long term savings, how do I stop them from seeing the total on Clever Kash?

Clever Kash is best used for short-term savings e.g. pocket money - just like a normal money box. You may ...

Using Clever Kash Clever Kash

Can I get a replacement Clever Kash charger or can I use another charger instead?

You can use a standard USB to micro USB cable. However, if you don’t have one of those, please call ...

Clever Kash

Are all smartphones able to be used with Clever Kash?

Clever Kash can be used with an iPhone (version iOS 8 or later) and Android (version 4.4 or later).

Using Clever Kash Clever Kash

My Clever Kash is broken or lost, how do I get a new one?

If your Clever Kash is broken, damaged or you cannot connect, please read this FAQ to see if you can ...

Clever Kash Troubleshooting

I can’t update my Clever Kash anymore, what should I do?

Make sure that there are new transactions to update. Check the last date that you updated Clever Kash (this is ...

Using Clever Kash Clever Kash Troubleshooting

I can’t connect my ASB Mobile Banking app to Clever Kash, how do I do this?

If you can’t see the Clever Kash device in the ASB Mobile Banking app, here are a few tips you ...

Using Clever Kash Clever Kash Troubleshooting

How do I unlink Clever Kash from an account?

Before you complete the actions below, ensure Bluetooth® is turned on, that Clever Kash is awake and within 3 metres ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the account Clever Kash is set up with?

If you want to change the account that Clever Kash is linked to, you will need to unlink Clever Kash ...

Using Clever Kash Clever Kash Troubleshooting

How do I get the money out of Clever Kash?

Because Clever Kash is not an account, you get money out of your child’s ASB savings as you would normally. ...

Using Clever Kash Clever Kash

Can I purchase Clever Kash?

Clever Kash is free, and cannot be purchased. To get Clever Kash you'll need to meet the eligibility criteria and ...

Clever Kash