Using Clever Kash

How do I set up Clever Kash?

Setting up Clever Kash is easy, just follow these steps: Go to the settings menu in your smartphone and turn ...

Using Clever Kash Clever Kash Teaching Kids

Why can’t I see my Clever Kash on Bluetooth®?

If you’re having trouble seeing Clever Kash with Bluetooth® turned on, here are a few tips you can try to ...

Using Clever Kash Clever Kash Teaching Kids

I can’t update my Clever Kash anymore, what should I do?

Make sure that there are new transactions to update. Check the last date that you updated Clever Kash (this is ...

Using Clever Kash Troubleshooting Clever Kash Teaching Kids

How do I unlink Clever Kash from an account?

Before you complete the actions below, ensure Bluetooth® is turned on, that Clever Kash is awake and within 3 metres ...

Using Clever Kash Clever Kash Troubleshooting

I can’t connect my ASB Mobile Banking app to Clever Kash, how do I do this?

If you can’t see the Clever Kash device in the ASB Mobile Banking app, here are a few tips you ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the account Clever Kash is set up with?

If you want to change the account that Clever Kash is linked to, you will need to unlink Clever Kash ...

Using Clever Kash Clever Kash Troubleshooting

How do I update the balance on Clever Kash?

Before you can update your balance, you need to wake Clever Kash up. Gently shake Clever Kash and the screen ...

Using Clever Kash Clever Kash

How do I transfer money to Clever Kash?

If you want to transfer money to display on Clever Kash, like when you want to pay your child pocket ...

Using Clever Kash Clever Kash

Can someone other than the parents (like aunts and uncles) transfer money to Clever Kash?

Anyone can transfer money to the child’s bank account and then the parent who has authority over the child’s account ...

Using Clever Kash Clever Kash

How do I transfer money to Clever Kash?

If you want to transfer money to display on Clever Kash, like when you want to pay your child pocket ...

Using Clever Kash Clever Kash

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

Will Clever Kash change how the child’s bank account displays, i.e. on statements?

No, the child’s bank account is not affected or changed in any way through using Clever Kash. Transactions happen on ...

Using Clever Kash Clever Kash

Who can I contact if I need help with Clever Kash?

If you can’t find the answer to your question in our Clever Kash FAQs, you can call 0800 803 804 ...

Using Clever Kash Clever Kash

I have more than one child, can I use my smartphone to update all their Clever Kash’s?

Yes, that’s easy. A smartphone can be linked to more than one Clever Kash. You can set up and link ...

Using Clever Kash Clever Kash

Does Clever Kash connect to the internet?

No. Clever Kash uses Bluetooth® low energy technology to connect to the ASB Mobile Banking app which connects to the ...

Using Clever Kash Clever Kash

Can I use Clever Kash while he is charging?

To set up or use Clever Kash, you will need to unplug him from the charger.

Using Clever Kash Clever Kash

Both my partner and I want to use Clever Kash with our child, can we do so?

If you both have authority over the child’s account you can both be linked to the Clever Kash device – ...

Using Clever Kash Clever Kash

How do I set up Clever Kash?

Setting up Clever Kash is easy, just follow these steps: Go to the settings menu in your smartphone and turn ...

Using Clever Kash Clever Kash Teaching Kids

Why can’t I see my Clever Kash on Bluetooth®?

If you’re having trouble seeing Clever Kash with Bluetooth® turned on, here are a few tips you can try to ...

Using Clever Kash Clever Kash Teaching Kids

I can’t update my Clever Kash anymore, what should I do?

Make sure that there are new transactions to update. Check the last date that you updated Clever Kash (this is ...

Using Clever Kash Troubleshooting Clever Kash Teaching Kids

How do I unlink Clever Kash from an account?

Before you complete the actions below, ensure Bluetooth® is turned on, that Clever Kash is awake and within 3 metres ...

Using Clever Kash Clever Kash Troubleshooting

I can’t connect my ASB Mobile Banking app to Clever Kash, how do I do this?

If you can’t see the Clever Kash device in the ASB Mobile Banking app, here are a few tips you ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the name of Clever Kash?

If you want to change the name of the Clever Kash that appears in your ASB Mobile Banking app and ...

Using Clever Kash Clever Kash Troubleshooting

How do I change the account Clever Kash is set up with?

If you want to change the account that Clever Kash is linked to, you will need to unlink Clever Kash ...

Using Clever Kash Clever Kash Troubleshooting

How do I update the balance on Clever Kash?

Before you can update your balance, you need to wake Clever Kash up. Gently shake Clever Kash and the screen ...

Using Clever Kash Clever Kash

How do I transfer money to Clever Kash?

If you want to transfer money to display on Clever Kash, like when you want to pay your child pocket ...

Using Clever Kash Clever Kash

Can someone other than the parents (like aunts and uncles) transfer money to Clever Kash?

Anyone can transfer money to the child’s bank account and then the parent who has authority over the child’s account ...

Using Clever Kash Clever Kash