Why can’t I see my Clever Kash on Bluetooth®?

Last Updated: 25 Oct 2016

If you are having problems seeing Clever Kash with Bluetooth, here are a few tips you can try to resolve this:

  • Make sure Clever Kash is awake by giving him a shake.
  • Check that your Clever Kash has enough battery – if not he may need to be charged.
  • Ensure Bluetooth is turned on. You can turn Bluetooth on by swiping up from the bottom of your smartphone and touching the Bluetooth icon.
  • Ensure your Clever Kash is within 3-5 metres of your smartphone so that he can connect using Bluetooth.

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