How can I update my contact details?
Last Updated: 05 Dec 2025
If your preferred name, email, contact number or address has changed, you can update your contact details either through the ASB Mobile Banking app or FastNet Classic internet banking. Here’s how:
ASB Mobile app:
- Log in to the ASB Mobile app.
- Tap the profile icon in the top left corner of the ‘Accounts’ screen.
- Tap ‘Personal profile’.
- Select which details to update.
FastNet Classic:
- Log in to your FastNet Classic account
- Click on 'Settings' in the top right of the page.
- Click on ‘Personal profile’.
- Select which details to update.
Note: If you want to change your name/identity, you'll need to come into a branch with relevant documentation to verify this.
To find out more, check out our how-to guide on updating your contact details.
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