How do I join True Rewards?
When you apply for an ASB Visa Rewards, ASB Visa Platinum Rewards credit card, you'll automatically be enrolled for True Rewards.
Transferring from ASB Visa Light.
If you have an ASB Visa Light credit card and wish to join True Rewards, you can do this by transferring to an ASB Visa Rewards or ASB Visa Platinum Rewards credit card.
You can change your credit card type in FastNet Classic internet banking or the ASB Mobile Banking app.
To apply to change your credit card via FastNet Classic:
- Log into FastNet Classic.
- Open the menu in the top left of the screen.
- Under ‘Cards’ select ‘Change card type’.
- Fill in the form.
To apply to change your credit card via the ASB Mobile app:
- Log into the ASB Mobile app.
- Tap 'More' at the bottom right of the accounts screen.
- Tap ‘Open & Apply'.
- Find ‘Change Card Type’ then tap 'Apply online'.
- Fill in the Change Card Type form.
Once you have received and successfully added a PIN on your new ASB Visa credit card, any balance on your previous card will be transferred automatically to your new credit card, and your old credit card account will be closed overnight. If you have a joint or additional card on this account, the first cardholder that successfully completes the PIN activation process will close your old credit card account.
If the new card is not pinned within 25 days, ASB will automatically transfer any balance and close the old credit card account. Remember you will need to update any providers that you pay regularly (like bill payments) with your new card details. To view transactions on your old credit card account, use the 'Search and Export' feature in FastNet Classic.
Alternatively you can call our contact centre on 0800 255 382.
ASB Visa Business Rewards.
When you apply for an ASB Visa Business Rewards card, you'll automatically be enrolled for True Rewards, so you can start earning True Rewards Dollars right away.
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