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Why do I need to verify my identity and address details?

Last Updated: 09 Oct 2018

As a valued ASB customer we need your help to verify the identity details and home address that we have on file for you.  This is so we can do our part towards protecting you and to comply with New Zealand's anti-money laundering laws.

Even if you have been a customer for a long time, sometimes we are required to confirm that we have your most up-to-date information. Our goal is to make this as easy as possible, whether this is done online or in branch.

Find out more about anti-money laundering laws and how it could affect you.

For any additional queries, call our Contact Centre on 0800 803 804, visit your nearest ASB branch or contact your ASB Relationship Manager. 


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