When should I use the FastNet Business Password Reset Form?

Last Updated: 15 Mar 2024

Use the Password Reset Form (PDF) when you need to:

  • Reset an Administrator's password
  • Reset a user's password (if no local Administrator is available)

You can complete the PDF form on-screen and then print and sign it.

Send the signed form to FastNet Business using one of the following options: 

  • Scan and email it to FNBHelpDesk@asb.co.nz
  • Fax it to the FastNet Business Help Desk on 09 337 2102
  • Post it to the FastNet Business Help Desk, P O Box 35, Shortland Street, Auckland 1140.

Not sure which form to use?

Call the FastNet Business Help Desk on 0800 22 55 27 (or +64 9 623 8763 from overseas), from 8.00am-6.30pm, Monday to Friday.

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