When should I use the FastNet Business Password Reset Form?
Use the Password Reset Form (PDF) when you need to:
- Reset an Administrator's password
- Reset a user's password (if no local Administrator is available)
You can complete the PDF form on-screen and then print and sign it.
Send the signed form to FastNet Business using one of the following options:
- Scan and email it to FNBHelpDesk@asb.co.nz
- Fax it to the FastNet Business Help Desk on 09 337 2102
- Post it to the FastNet Business Help Desk, P O Box 35, Shortland Street, Auckland 1140.
Not sure which form to use?
Call the FastNet Business Help Desk on 0800 22 55 27 (or +64 9 623 8763 from overseas), from 7:30am to 8:00pm, Monday to Friday.
Go into the administration section of FastNet Business Click on Libraries Click on the appropriate payment library (e.g. Direct Credit) ...
You cannot create a true duplicate payee which contains the same exact payee name and account number. However you can ...
To add payees to a payee library: Go into the administration section of FastNet Business Click on Libraries Click on ...
Use the Password Reset Form (PDF) when you need to: Reset an Administrator's password Reset a user's password (if no ...
Use the Additional Account Form (PDF) to: Add a different company or person's account to your FastNet Business profile for ...
Use the Limit Change Request Form (PDF) if you are a professional trust customer and you need to: Change an ...
Only the FastNet Business Help Desk can add a new FastNet Business Administrator. It's an added level of protection to ...
Use the FastNet Business Change Request Form (PDF) to limit FastNet Business access to one or more of your fixed ...
To delete an administrator Profile Deleting administrators can only be performed by the FastNet Business Helpdesk. To request a deletion ...