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I have a new phone. How do I set up the ASB Mobile Banking app?

Last Updated: 20 Feb 2019

Make sure you know your FastNet Classic internet banking password. If you don’t know your password, you may be able to reset it on your old device.

Follow these steps to set up the ASB Mobile Banking app on your new phone:

1- De-register the app on your old phone:

  • Before registering your new phone, deregister the ASB Mobile Banking app from your old device.
  • Open the ASB Mobile Banking app on your old device and click ‘Settings’ in the left hand menu. Select ‘Security’ and then ‘Deregister this device’
  • You can also deregister your old device in FastNet Classic internet banking under the ‘Mobile Banking’ menu item.

2- Download and register the ASB Mobile Banking app on your new device.

  • If you’re having trouble registering the app on your new device, uninstall the ASB Mobile Banking app, then install it again and continue with the registration process.

 


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