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How do I reset or change my ASB login password?

Last Updated: 28 Sep 2020

Your ASB login is the username and password you use to log in to FastNet Classic internet banking and / or Online Share Trading.

You may be able to reset or change your ASB login password for FastNet Classic internet banking and /or Online Share Trading via the ASB Mobile Banking app (Apple and Android).

Before you get started: To reset your Fastnet Classic password using the ASB Mobile Banking app you must be registered for Netcode – for more information on Netcode please check out our How to guide here.

  1. Open the ASB Mobile app.
  2. Login with your PIN.
  3. Open the ‘More’ menu in the bottom bar.
  4. Tap on Settings.
  5. Tap on Security.
  6. Tap on ‘Change Password’ and follow the easy steps.
  7. Your ASB login password will be updated, so you can log in to FastNet Classic internet banking and / or Online Share Trading.

Alternatively, if you are locked out of FastNet Classic internet banking and/or Online Share Trading, follow the steps below or see our step by step How to guide and video here

  1. Open the ASB Mobile app.
  2. Tap the hamburger menu in the top left corner of the PIN screen.
  3. Tap on ‘Reset ASB login password’ and follow the easy steps.
  4. Your ASB login password will be reset, so you can log in to FastNet Classic internet banking and / or Online Share Trading.

If you don’t have it, find out more and download the ASB Mobile app

If you’re still having trouble resetting your password, you can call the ASB Contact Centre on 0800 327 863 or if you are overseas, call + 64 9 306 3185.


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