I'm getting a message that says I am locked out of FastNet Classic internet banking / Online Share Trading. What should I do?
Last Updated: 09 Nov 2016
You have 5 attempts to enter your correct ASB login password. If you exceed this, you will be unable to log in. This is a safeguard to prevent an unauthorised person gaining access to your account.
You can reset your ASB login password for FastNet Classic internet banking and / or Online Share Trading via the ASB Mobile Banking app (Apple and Android).
- Open the ASB Mobile Banking app
- Tap the hamburger menu in the top left corner of the PIN screen
- Tap on ‘Reset ASB login password’ and follow the easy steps
- Your ASB login password will be reset, so you can log in to FastNet Classic internet banking and / or Online Share Trading
If you don’t have it, find out more and download the ASB Mobile Banking app.
If you’re still having trouble resetting your password, you can call the ASB Contact Centre on 0800 327 863 or if you are overseas, call + 64 9 306 3185.
Did this answer your question?
Related Answers
-
It costs nothing to join and there is no fortnightly or monthly fee. All you will pay are the normal ...
-
To log in to ASB Securities Online Share Trading, go to www.asb.co.nz/asb-securities and click the yellow Log In button at ...
-
The website address for FastNet Classic internet banking and Online Share Trading has changed to support some new features introduced ...
-
Your ASB login is the username and password you use to log in to FastNet Classic internet banking and / ...
-
If you forget to click log off and then navigate to another website or close your browser tab, your internet ...
-
ASB's online services all come with security features aligned with good practice. FastNet Classic internet banking has several layers of ...
