Join ASB before you arrive in New Zealand

If you’re relocating to New Zealand, there’s something you can take care of before you leave. Joining ASB and opening an account. Once you're here and your account is verified, you'll have easy access to your money.


The benefits of joining ASB before you arrive in New Zealand

Once your ASB account is open you’ll be able to deposit or transfer money into it right away from your current country; that way, your account will be ready and waiting for you to activate when you get to New Zealand and you can start using it for everyday transactions.

You’ll also be able to start building your savings and credit history with ASB straightaway, and if you already have a job, your new employer will be able to pay your salary into your account.

Just note, while you can deposit into your account from overseas, you won’t be able to withdraw or transfer your money until you get to New Zealand and activate it.


How do I get started?

Fill out this online enquiry form, an ASB Relocation Specialist will be in touch to help you open your account. 

Please note

To open an account, we'll need to certify you are "you". For that, we'll need:

  • a certified copy of your passport and
  • proof of your current residential address; this could be a utility bill or an insurance policy document.

Visiting New Zealand?

If you're in New Zealand for a visit, you can get the process started. Just drop into our International Banking offices in Auckland: 334-336 Broadway, Newmarket, Auckland 1023 or Christchurch: 112 Riccarton Road, Riccarton, Christchurch 8041. Please bring some identification with you, we'll need your passport and proof of your New Zealand residential address.

Please check our individual identification requirements for a list of acceptable customer identification and proof of address documents.

If you'd like to speak to someone, or have any questions, you can call us on 0800 803 804.


What happens next?

Once we've received your application form and documents, it usually takes two or three days to open your account.

We'll send an email or letter to you with your ASB account number. Keep hold of this, as it will help to verify your account when you arrive in New Zealand.

You can then deposit money into your account, so you have some money available for when you arrive. The minimum account opening deposit is NZD$500. Once it's opened, you can transfer more money into your account whenever you wish.

Remember, you won't be able to withdraw money from your account until you arrive in New Zealand and activate your account.


Activating your account

When you get to New Zealand, we'll need to activate your account, and you'll need to do that in person. Your Relocation Specialist will make an appointment with an ASB branch that's convenient for you, or you can simply go into any ASB branch.

To activate your account, we'll need to verify your identity as part of our Anti-Money Laundering (AML) verification process, so please take:

  • your original passport and
  • proof of your New Zealand residential address with you. If you don't yet have proof of your new address, we will be able to help.

Check our individual identification requirements for a list of acceptable customer identification and proof of address documents.

We can activate your transaction and savings accounts and your EFTPOS card on the spot once we've completed all our identity and verification checks, and you can then withdraw money and start using your EFTPOS card everyday. We can also help with your other banking needs such as getting a PIN number, setting up FastNet Classic internet banking and the ASB Mobile app.

Your Relocation Specialists can put you in touch with our other specialists across the bank, so if you need anything else, just ask.


Anti-Money Laundering (AML) verification

We take our responsibility to protect you, and ASB, from fraud, money laundering and the financing of terrorism very seriously.

So it’s very important we comply with our legal obligations under the Anti-Money Laundering and Counter Financing of Terrorism Act, (known as the AML law). This is designed to help detect and deter money laundering and terrorism financing in New Zealand.

Money laundering is the process of disguising profits from criminal activity such as drug trafficking or terrorism, and creating the appearance that money was obtained from a legitimate source. Laws against money laundering and terrorism financing are used throughout the world, and as well as protecting New Zealand from financial crime, our AML laws also improve our financial reputation overseas.

The AML law requires all banks and many financial institutions in New Zealand to verify their customers’ identity and, in some cases, their account activity too.

The AML law requires us to:

  • Identify our customers before providing certain services.
  • Monitor customer transactions on an ongoing basis when providing specific services.
  • Clarify or update customer information including, in some circumstances, the nature and purpose of the customer's relationship with the bank.
  • Report certain transactions and suspicious activities and/or behaviours.

We can’t open an account until we’ve completed these verification procedures. If we haven’t been able to verify your account after three months, we’ll need to close the account and start the process again.

Visit the Ministry of Justice to find out more on anti-money laundering.

If you have any questions, call us on 0800 803 804 and our team will be able to help.

Join ASB today

Any questions?

We'll help you with your international banking query.

Email us

Call us from New Zealand

We’re here to help.

0800 803 804

Call us from overseas

You can call us during New Zealand business hours (international toll charges apply).

+64 9 448 4340

Visit a branch

When you’re here, come and see us at one of our many branches across New Zealand.

Find a branch

Other helpful guides

ASB’s terms apply.

Moving to New Zealand Join ASB before you arrive in New Zealand