How do I close my account?
To close an account, you can:
Visit any ASB branch and bring 2 forms of ID with you (including photo ID).
Call us on 0800 803 804. Make sure you have your bank account password handy, and be prepared to answer a couple of verification questions, such as your contact details and other information about your accounts that only you would know.
Before you do:
Download any statements or documents you need.
Edit or delete any Automatic Payments or Direct Debits.
Pay any over drawn amounts, loan balances or credit cards.
Ensure all cheques issued have been presented.
You'll simply need both an eligible ASB transaction and savings account. If you want your Save the Change savings to ...
Save the Change doesn’t apply on transactions involving: Credit Cards (including refunded purchases). Cheques. Transfers. Transactions processed in an ASB ...