How do I close my account?

Last Updated: 26 Sep 2014

To close an account, you can:

  • Visit any ASB branch and bring 2 forms of ID with you (including photo ID).

Call us on 0800 803 804.  Make sure you have your bank account password handy, and be prepared to answer a couple of verification questions, such as your contact details and other information about your accounts that only you would know.

Before you do:

  • Download any statements or documents you need.

  • Edit or delete any Automatic Payments or Direct Debits.

  • Pay any over drawn amounts, loan balances or credit cards.

  • Ensure all cheques issued have been presented.

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