How do I close my account?

Last Updated: 12 Jul 2018

If you wish to close an account where only one signatory is required, you can:

  1. Visit any ASB branch and bring 2 forms of ID with you (including photo ID).
  2. Call us on 0800 803 804.  Make sure you have your verbal bank password handy, and be prepared to answer a couple of verification questions, such as your contact details and other information about your accounts that only you would know.

However if you wish to close an account requiring two or more signatories, all signatories will need to come into an ASB branch with ID.

Before you close your account:

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