How do I turn push notifications on or off for the ASB Mobile Banking app?

Last Updated: 22 Apr 2022

Firstly, enable push notifications on your mobile device: 

For iPhone / iPad:  

  1. Open the ‘Settings’ app 
  2. Scroll to ‘ASB Mobile’ 
  3. Select ‘Notifications’ 
  4. Ensure ‘Allow notifications’ is enabled 

For Android devices (e.g. Samsung): 

  1. Open the ‘Settings’ app 
  2. Select ‘Apps’ 
  3. Select ‘ASB Mobile’ 
  4. Select ‘Notifications’ 
  5. Swipe right on the toggle bar to enable notifications 

Secondly, enable push notifications within your ASB Mobile Banking app settings: 

  1. Log in to the ASB Mobile Banking app 
  2. Select 'More' from the bottom bar 
  3. Select ‘Settings’ 
  4. Select ‘Notifications’ 
  5. Turn Push Notifications on or off 

If you are still not receiving push notifications from ASB:

Please try restarting your phone (turning it off and back on again).

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