How do I turn push notifications on or off for the ASB Mobile Banking app?

Last Updated: 27 Apr 2023

Firstly, enable push notifications on your mobile device: 

For iPhone / iPad:  

  1. Open the ‘Settings’ app 
  2. Scroll to ‘ASB Mobile’ 
  3. Select ‘Notifications’ 
  4. Ensure ‘Allow Notifications’ is enabled 

For Android devices (e.g. Samsung): 

  1. Open the ‘Settings’ app 
  2. Select ‘Apps’ 
  3. Select ‘ASB Mobile’ 
  4. Select ‘Notifications’ 
  5. Swipe right on the toggle bar to enable notifications 

Note: These steps may differ depending on the version of your device, please refer to the official guides on the Apple and Google websites for more information:

Secondly, enable push notifications within your ASB Mobile Banking app settings: 

  1. Log in to the ASB Mobile Banking app 
  2. Select 'More' from the bottom bar 
  3. Select ‘Settings’ 
  4. Under the ‘Notifications’ header use the toggle button to turn Push Notifications on or off 

If you are still not receiving push notifications from ASB:

Please try restarting your phone (turning it off and back on again).

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