I've forgotten my FastPhone ID Code? What can I do?
Last Updated: 17 Apr 2014
You need to call our team on 0800 803 804, or come into any ASB Branch and we’ll issue you a new one.
Can I change my ID Code at any time?
Yes, you can. Here’s how:
- Call FastPhone on 0800 272 272 and key in your Customer Access Number, your current ID code and press 6. Then follow the instructions.
What type of phone can I use for telephone banking?
Any touchtone telephone will work, including mobile phones.
Did this answer your question?
Yes. Go to www.asb.co.nz/documents/banking-with-asb/fastphone-user-guide and you’ll find all the information you need to get started including setting up your FastPhone, ...