Is there a user guide I can download for FastPhone?

Related Answers

• Is there a user guide I can download for FastPhone?

  Yes. Go to www.asb.co.nz/documents/banking-with-asb/fastphone-user-guide and you’ll find all the information you need to get started including setting up your FastPhone, ...

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• I'm using FastPhone, what’s my account suffix?

  It’s the last two digits of your account number. FastPhone will often ask you for a suffix of the account ...

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• I've forgotten my FastPhone ID Code? What can I do?

  You need to call our team on 0800 803 804, or come into any ASB Branch and we’ll issue you ...

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• What should I do with a bank account following a death?

  It is best for you to let ASB know of the death as soon as possible. Holds will be placed ...

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• How do I set up an appointment with the bank?

  Search for a convenient branch by visiting the branch locator, which has details for all our branches, and, give them ...

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• What do all the numbers on my ASB Bank account mean, what are they used for?

  Each of the numbers on your ASB account has a very good reason for being there. Let's break it down and explain by segments.

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• Can I hide an account or ASB Visa credit card in FastNet Classic or the ASB Mobile Banking app?

  You can hide most Transaction and Savings accounts, Investments, Managed funds and Visa Business credit cards from your Balances summary ...

  FastNet Classic Bank Accounts
• What information do I need to provide an overseas bank or to someone else who wants to send an International Money Transfer to my ASB account?

  A deposit into your ASB bank account can be made from anywhere in the world provided the sender has the ...

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• How can I avoid unarranged overdraft or dishonour/ unpaid transaction fees on my account?

  No-one likes paying bank fees like an unarranged overdraft fee or dishonour fee. We can help you avoid them with ...

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• When will I receive the money paid into my ASB account from another bank?

  ASB typically receives funds from other NZ banks on an hourly basis and are credited to your account immediately. However, ...

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