Your essentials covered by True Rewards

Make the most of your True Rewards dollars on the things that matter. From everyday essentials to something special, discover all the ways you can redeem your rewards at our partner stores - in store or online.

Put your True Rewards Dollars toward everyday essentials

Redeem your True Rewards dollars on essentials at partner stores by swiping your True Rewards card. Also redeem at participating online partners or at the True Rewards store.

See the full range of True Rewards partners here including electronics, travel, and DIY.

How to redeem your True Rewards dollars in store

Redeeming your True Rewards dollars in store with partners is easy. Just follow the steps below.

Swipe your True Rewards card like an EFTPOS or gift card.

Press the 'credit' button and enter your True Rewards PIN at our partner stores. Redeem just like that.

Not enough TR$ for the gift you want? You can pay the difference with another payment method.

Questions you might have

You can order a replacement True Rewards card through the ASB Mobile Banking app or FastNet Classic internet banking. Learn more here.

Your True Rewards card has a PIN number which you create. Find out more on how to activate, select or change your PIN here.

There's so much choice when it comes to redeeming your True Rewards dollars.

Partner stores: Redeem instantly in-store with any of our partners by swiping your True Rewards card like you would your EFTPOS card, press the 'credit' button and enter your True Rewards PIN.

Redeem online: Our online store is open 24/7 and offers an awesome range of products, vouchers and eGift cards. Keep an eye out for our Deal of the Week! You can also redeem online with selected partners.

 

Using your rewards to travel: Use your True Rewards dollars for a local getaway or overseas adventure with any airline. Our travel partners, House of Travel and Mix & Match make it easier than ever to reward yourself with whatever holiday you choose.

Contribute to your KiwiSaver account: Top up your retirement savings or first home deposit by transferring True Rewards dollars to your ASB KiwiSaver Scheme account. You can even contribute to someone else's.

Donate True Rewards dollars:  It's easy to use your True Rewards to help others. Just select from our range of charities, and enter the amount you'd like to donate.

There is no True Rewards fee charged on eligible ASB rewards credit cards.
Check our current rates and fees.

True Rewards dollars will expire once they reach the 5th year from when they were earned. As you redeem True Rewards dollars, the oldest ones will be used first.

If you have True Rewards dollars due to expire soon, we will communicate directly with you as a reminder to redeem your True Rewards dollars.

To make it easy for our customers, we are looking to align how points will be distributed for our two credit card rewards offerings (True Rewards and Everyday Rewards). This means that customers switching between our rewards options can do so without having their accumulated points impacted.
From 1 February 2024, your True Rewards balance will be updated monthly based on your credit card statement period. The first True Rewards update in February 2024 will be a partial month, including all successful transactions from 1 February 2024 until the end of your monthly credit card statement period. Your True Rewards balance will take up to 2 days to process from the end of your credit card statement period.

Only transactions successfully cleared at the time of processing will be included in that month's True Rewards calculation. All pending transactions at the time of processing will not be included.