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Advice Centre and Contact Centre Update

All our Advice Centres (branches) will be closed on ANZAC Day Thursday 25 April. They will return to normal hours on Friday 26 April.

Our Contact Centre will be open 8:30am-5pm on ANZAC Day.

Regional Banking Hubs

Regional Banking Hubs offering basic banking services

Martinborough, Opunake, Stoke, Twizel, Waimate, Whangamata, Opotiki are local banking hubs that offer basic banking services:

  • Smart ATM: For cash withdrawal and note/coin deposits
  • iPads: To access our website and internet banking
  • Phones: To call our contact centre
  • Change machine: To change notes to coins (only available at Opotiki, Twizel, Waimate, Whangamata)
  • Book a Banker – available at Stoke, Twizel and Opunake : A Banking Consultant will be available to meet with you at these hubs to discuss your financial needs either in person or via video conferencing. This service requires advance bookings.
  • Daily Banker – available at Opotiki, Waimate and Whangamata: A Banking Consultant will be available one day a week at these hubs to discuss your financial needs in person. This service allows walk ins (subject to availability) and advance bookings.

Please note for the Book a Banker and Daily Banker service, ASB is rostered on one set day and time each week which varies between hubs.
For roster information and to make an appointment please contact the hub directly either in person, by email or by phone. Details for each hub can be found here

Customers seeking other banking services or financial advice will be assisted to use internet banking or put in touch with someone at our contact centre who can help.

Learn more about the Regional Banking Hubs and locations.

No matter where you are on your money journey, ASB can help you take control of your financial wellbeing and achieve your goals. Get tailored tips and tools to help make a game plan and take charge of your future.

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