Contents insurance

The value of the items in your home can add up surprisingly quickly. That’s why ASB offers contents insurance to suit most budgets and needs.

Benefits at a glance

  • Get a Package Discount when you also take out house insurance and/or car insurance through ASB
  • Other discounts available include a claim-free discount and burglar alarm discount
  • A choice of two levels of cover to suit your needs
  • Legal liability cover - up to $1 million for causing accidental loss or damage to someone else's property or injury to someone else in New Zealand.
  • Your cover is underwritten by insurance specialists IAG, with the full support of ASB when you need it

Consider your contents insurance options

Classic cover

Provides comprehensive cover on contents like furniture, appliances and personal belongings regardless of age, providing replacement value on many items where the item is lost, destroyed or cannot be repaired. Replacement value means you'll receive brand new replacement items, regardless of how old your items were when they were lost or damaged. Classic cover includes:

  • Cover for your belongings while they’re at home or temporarily anywhere else in New Zealand, which means your phone or bag is covered while you are at work or away for the weekend.
  • Cover for your children’s possessions while they are living in tertiary education accommodation, such as a hall of residence.
  • Cover for hidden gradual damage to items, such as rot caused by a leaking water pipe.
  • Up to $20,000 for up to 12 months for temporary accommodation if your house becomes uninhabitable due to loss or damage covered under a home policy or by EQC.
  • For customers aged 55 or over, no excess or loss of your claim-free discount for the first claim during any period of insurance soley for spectacles, contact lenses, dentures or hearing aids.
  • Up to $1,000 to replace lost, damaged or stolen keys or adjust locks, with no excess or loss of your claim-free discount.

Basic cover

Provides cover on contents worth between $10,000 and $30,000 with a mix of market value and replacement value. Market value is what the items would cost to replace or repair in the current market, given their age and condition immediately prior to the loss. This is a good option if you only need limited cover. Basic cover also includes:

  • Replacement value for most items less than five years old including furniture, furnishings, home appliances, sound equipment and TVs.
  • Replacement value for computers less than three years old.
  • Legal liability cover - up to $1 million for causing accidental loss or damage to someone else's property or injury to someone else in New Zealand.


Covering valuable items

If you want to insure a valuable item – like a watch, jewellery or a painting – for more than your policy limit allows, you will need to specify it in your policy. In some cases you may need to have the item valued.

Remember - keep your policy up-to-date and keep some proof of ownership or proof of value (like receipts) for your valuables.

Getting enough cover

ASB Contents Insurance is based on a 'sum insured' amount, this is the amount your contents are covered for, including GST.

Your sum insured needs to include the value of both general contents and specified items. Remember it is important to keep your policy up-to-date.

To help in estimating your sum insured, you can refer to our dedicated contents insurance sum insured information, which includes a free calculator you can use.

Covering your contents that are in transit and storage

When you are moving home, your contents are likely to be in transit or even in storage. ASB Contents Insurance provides limited cover for goods in transit or in storage. For details of what you are automatically covered for please refer to the policy wording.

If you need further cover, we offer two extensions to your existing contents insurance:

  1.  Goods in Transit Insurance
    This covers sudden and accidental loss or damage to your contents while they are in transit from one permanent residence to another.
  2. Goods in Storage Insurance
    This covers sudden and accidental loss or damage to your contents while they are in a secure storage facility for a set period of time.

To add Goods in Transit Insurance or Goods in Storage Insurance to your contents insurance through ASB, please call us on 0800 200 252.


Benefit from multiple discounts

You could be eligible for a number of discounts on your contents insurance through ASB:

  • Up to 40% annual claim-free discount.
  • A discount for a professionally installed burglar alarm.
  • A Package Discount when you take out two or more ASB home, contents or car insurance policies.

Be aware of the main exclusions

There are a number of circumstances where your contents insurance through ASB will not provide cover, for example:

  • For theft of or deliberate damage to your belongings by anyone living in your home (except for damage by fire or explosion, if not caused by your or your partner).
  • When your contents are in storage, unless IAG have approved this - in which case there's cover for specified events only (this restriction doesn't apply if they're in a bank safe deposit box or commercial vault in New Zealand). If you require further cover you can add this by contacting us on 0800 200 252.
  • When your contents are in transit, unless you or your family is moving them from where they were acquired to your home, or they're being moved between your permanent homes, in New Zealand - in which case there's cover for specified events only. If you require further cover you can add this by contacting us on 0800 200 252.
  • For valuable items that are above your policy limits, unless they have been specified on your policy.
  • Basic cover does not provide cover for theft or disappearance of contents left unattended in public or an unlocked vehicle, property or room.

Who underwrites this policy?

ASB has chosen IAG New Zealand Limited (IAG) to underwrite our house insurance and contents insurance. View IAG's financial strength rating.

Get started today

1. Calculate

Estimate how much it would cost to replace the contents in your home. Calculate now.

2. Quote or Update

Call 0800 200 252 or come into any ASB branch and we'll provide a personalised quote or update your existing policy.

3. Decide

Accept the quote and we'll get your insurance put in place, or confirm the changes to your policy.

4. Update

Tell us if something changes that affects your contents insurance.

Let's talk about contents insurance

Call us

We can help you to arrange your contents insurance over the phone.

0800 200 252

Visit a branch

Visit us at one of our many branches across New Zealand.

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Ask a question

Need some help? We can provide you with more information.

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The availability of insurance cover is subject to your application being approved. Terms, conditions and exclusions apply. The insurance premium discounts do not apply to GST, Government levies or optional extensions. For full details, refer to the policy document which is available from ASB Bank Limited. This insurance is underwritten by IAG New Zealand Limited. See further information regarding IAG's financial strength rating.

Home and contents insurance Contents insurance