Why does my payment says expired, even though I authorised it in FastNet Business?
Even though your payment may have been authorised, it was not ‘sent’ for processing and would have expired at midnight on the due date.
Upon authorisation you should have received a pop up to confirm your payment is authorised and ready to send.
To send your expired payment:
- Log into FastNet Business
- Go to ‘Unsent Payments’
- Click on the name of the payment to open it up
- Change the due date
- Click authorise & send (enter in your user details)
- Click send at the confirmation pop up message
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Even though your payment may have been authorised, it was not ‘sent’ for processing and would have expired at midnight ...
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