I don’t recognise a charge on my credit card statement, how do I dispute a transaction on my credit card?

Last Updated: 19 Sep 2014

If there is a charge you don’t recognise or want to dispute, please complete a Notification of Disputed Transaction form and return it to us within 30 days of the closing date of your statement on which the disputed transaction was charged. You’ll find contact details are provided on the form.

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