Why have I been charged a $10 unarranged overdraft fee?

Last Updated: 16 Mar 2015

Rather than prevent a payment going out of your account, we will sometimes allow transactions or payments to go even though there are insufficient funds in your account to cover them. This means that your account will become overdrawn.  We call this an unarranged overdraft.

If your account becomes overdrawn in this way, we will charge a monthly unarranged overdraft fee of $10. This fee is charged at the beginning of the following month after the unarranged overdraft has occurred. 

For information on how to avoid this fee, please visit how to avoid unarranged overdraft fees.

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