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How do I create, change or stop my alerts?

Last Updated: 17 Jul 2025

You can set up and manage alerts on the ASB Mobile Banking app or FastNet Classic internet banking.

ASB Mobile Banking app:

  1. Under the Settings menu (cog icon, top right-hand corner), select ‘Manage alerts’.
  2. Your alerts are visible in the ASB Mobile app and FastNet Classic. To receive real-time push notifications on your phone (without having to open the app), make sure you have your push notification settings turned on.
  3. Under the Settings menu, select 'Push notifications'.
  4. Use the toggle button to move to 'ON'.

FastNet Classic internet banking:

  1. Under the Settings menu (top right-hand corner), select ‘Manage alerts’.

When setting up email alerts, check that we’ve got your correct email address in FastNet Classic:

  1. Select 'Settings' in the top right-hand corner, and then select ‘Personal profile’.
  2. Under the email section, you can change your primary email address. Click ‘Make primary’ to select an address as your primary email address.  

If you have any questions, feel free to call us on 0800 803 804.


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