How do I create, change or stop my alerts?

Last Updated: 10 Sep 2019

You can set up and manage alerts on FastNet Classic internet banking or the ASB Mobile Banking app.

On FastNet Classic internet banking:

  • Under your profile (click on your name in the top right-hand corner), select ‘Manage alerts’.

In the ASB Mobile Banking app:

  • Go to ‘Settings’ and choose ‘Manage alerts’.

Your alerts are visible in FastNet Classic internet banking and the ASB Mobile Banking app. To receive real-time push notifications on your phone (without having to open the app), make sure you have your push notification settings turned on.

  • Go to 'Settings' and choose 'Notifications'.

When setting up email alerts, check that we’ve got your correct email address in FastNet Classic internet banking:

  • Click on your name in the top right-hand corner, and then select ‘Personal Profile’.
  • Under the email section, you can change your primary email address. Click ‘Make primary’ to select an address as your primary email address.  

If you have any questions, feel free to call us on 0800 803 804.

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