Shop smart and bag those online bargains!

We all love online shopping. But we know that keeping safe online can be tricky. Here are some online shopping tips to help keep you safe and out of trouble!


Is it legit?

Is the site secure? Look for a padlock on your browser next to the URL (web address) in the address bar. You can also check that the web address starts with "https". If the site doesn't appear trustworthy, search for any negative feedback on it elsewhere. Ask your friends and family.


Too good to be true?

If it sounds too good to be true, it probably is. If you're unsure about a site or deal, there are a few things you can look out for:

  • Check that the web address is correct and secure (https)
  • Look for grammar or spelling, and consistent design on the site
  • Read the shipping and return policy carefully
  • Choose a well-known online shopping site (like eBay or TradeMe), rather than one you've never heard of before
  •  Avoid those offers through social media ads and random unsolicited emails – most of them are scams 
Still in doubt? Maybe do an online search and check out other people's feedback and reviews of the site. This should give you a better idea of its credibility.


Beware of thieves!

You don't want your card details getting stolen. When creating an account, avoid saving your card details on the site. And always choose a strong, unique and long password.

  • Even better: select to check out as a guest if the option is available, and only fill the fields that are needed.

If you're connected to public Wi-Fi (like in a coffee shop or airport), take care with what you do on the internet. It's best to wait to be on a trusted connection such as home or work before shopping or banking online.


Some things are better left unsaid

Your passwords and card PINs are meant to be kept secret: don't share them with anyone, not even your mates. This will help keep your money safe.

When entering your card PIN at an ATM or a store, it's a good habit to cover your hand. You never know who's watching over your shoulder!


You are not alone

Lost your card, got it stolen or notice suspicious transactions on your account? Don't panic!
You can temporarily lock or cancel and replace your card through the ASB Mobile app or FastNet Classic internet banking.
And get in touch with us. Our awesome team are always happy to help with your queries.

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Now and forever…

Tempted by in-app purchases and free trials? Remember, some sites store your card details so if you've given them permission to charge you once, they can keep doing so. It could take a while before you pick up on these extra charges – which might be too late. And unfortunately, it is very hard for the bank to get this money back for you, as you approved it. If you do have this problem, you can either:

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The above information is a guide only and should not be relied on as it does not take into account your personal financial situation. ASB's terms apply.

Bank AccountsOnline shopping tips for teens | ASB