If you are concerned that there has been a breach in your ASB account security, contact us immediately.
ASB uses the highest security standards for our online banking service, FastNet Classic internet banking. For added security, follow this guide and keep your information safe.
Here are some tips to consider:
Netcode provides a way to double-check that it's really you making certain online transactions from your accounts. It's a randomly created code, a bit like a temprary PIN, that we text you. Use Netcode for extra security when logging into FastNet Classic internet banking, authenticating a payment or transferring money overseas.
Always log out and close your browser after you've finished using any internet banking service. It's also good practice to log out of your computer if you're leaving it unattended - even for a short period of time.
If you do forget to log out of your account, you'll be automatically signed off after a period of inactivity.