What is Open Banking?
Open Banking puts you in charge of your money. It lets you safely and easily share your financial information or approve payments with businesses and individuals you trust. This is a regulated service under the Customer and Product Data Act 2025 (CPDA).
It's all done through something called Application Programming Interfaces (APIs) - secure digital channels that approved third parties can use to connect with your bank (but only with your permission). You're always in control of what's shared, who it's shared with, and for how long. ASB Open Banking standard services are provided free of charge to customers, but check with your service provider about any additional charges that might apply.
Here's what you can do:
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Make payments without your card: Want to skip entering your card details? You can approve one-off or ongoing payments straight from your bank account using the ASB Mobile Banking app. No debit or credit card needed.
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Easier money management: Connect your account with financial apps and services that help you manage your money and make smart financial choices—like budgeting tools, loan comparisons, or accounting apps.
Open Banking features
Take advantage of these great features available with Open Banking, provided free of charge by ASB.
Payments
Pay directly from your bank account using either our one-off or ongoing payment consent experience.
Data Sharing
Securely share your account information with trusted third parties.
Is Open Banking safe?
Absolutely. Open Banking uses encrypted APIs to protect your data while it's being sent between the bank and the third-party provider. APIs are everywhere, if you've ever signed up to a website or service using your social media or Google login—you've already used one.
When it comes to your money, security is everything.
Here's how we keep things extra secure with industry level standards, bank level security, and with your explicit consent.
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Only third parties that meet strict due diligence requirements from ASB and the Ministry of Business, Innovation and Employment are allowed in, and they can only access the data they need for the service you've asked for.
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We run extra checks before anything's shared or sent, to make sure it's from an authorised source. We also make sure it's really you approving it via the ASB Mobile app.
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With Open Banking, you're in control. You choose who gets access, what they see, and for how long. You can stop sharing your information or cancel payments any time.
Our Partners
Some of the companies we've partnered with to bring you Open Banking.
Staying safe: a few quick tips
- Never share your login with anyone—not your accountant, not your pets, and especially not that friendly voice on the phone. If you're having trouble with Open Banking payments or sharing information, contact us directly.
- Check out our page on staying safe online.
- Get the lowdown on the latest phishing and scams.
Look out for fake websites.
- Check the Financial Markets Authority alerts for known scammers and dodgy websites, or to search for any suspicious websites you come across.
- Search the New Zealand Companies Register to check if a business is registered to offer financial services.
- If you come across a website posing as an ASB page and you're unsure, type www.asb.co.nz straight into your browser (not through a link) and contact us through the details listed there.
Frequently Asked Questions
Are there any fees for using ASB Open Banking services?
ASB Open Banking standard services are provided free of charge to customers but check with your service provider about any additional charges that might apply (e.g. merchant fees, subscription costs, app features).
Where can I find the privacy information for Open Banking?
You can read the Open Banking privacy statement here.
I want to connect with one of ASB's Open Banking partners. How do I do that?
Get in touch with the partner directly. You'll find a list of third parties we work with under 'Our Partners'.
How is my data protected, and how do I know what I'm sharing?
You're always in control. Data is only shared if you give permission. You chose who can access it, what they can see, and for how long. If you're ever unsure, reach out to us—we're here to help.
How do ASB QR codes work?
ASB QR codes make it easy to start a Open Banking consent process on your desktop and approve it with your mobile. Just scan the ASB QR code using the ASB Mobile Banking app.
Why do I need to use the ASB Mobile Banking app to scan the QR code?
The QR code contains encrypted data linked to the payment or data sharing consent you're authorising. When you see the QR code, follow the on-screen instructions on where to go in the ASB Mobile Banking app to scan the code.
We're here to help
Personal banking
Send us a secure message using Josie the Chatbot via the ASB Mobile app. Josie can answer more questions than ever and if needed will pass you onto a team member.
Our Contact Centre is open 8am - 8pm on weekdays or 8.30am - 5pm on weekends and holidays.
Business banking
We're available to help Monday to Friday, 8.30am to 5pm. For relationship managed accounts and new customers, please call 0800 272 222. For existing Business Centre customers, please call 0800 272 287 (or overseas +64 9 300 7447), to contact our regional team of specialists.
Alternatively you can email mybusinessbanker@asb.co.nz.
ASB Bank Limited's terms apply. Third Party partner terms apply. Please refer to the Open Banking Privacy Statement and Mobile Banking Terms and Conditions including Open Banking.