What do I need to know about cancelling orders in Online Share Trading?
- An At Market (market price) order cannot be cancelled as these trade instantly
- The implementation of a cancellation submitted, is pending confirmation that the previous order instruction has not yet traded with the relevant Exchange
- If ASB Securities receives a cancellation on an order that has already traded, but has not been confirmed – either by an order status update or email confirmation – we will attempt to contact you to inform you of the unmatched trade. In this case, the original order instruction will remain
- Due to market conditions, system response times, system performance and/or other factors, there may be a delay in confirming your order, with an order status update or email confirmation
Your cancellation may not be accepted if we require further clarification of your order/amendment. In this case, ASB Securities will attempt to contact you. However, you are ultimately responsible for checking your order before it is submitted.
I'm sharetrading online and I'm trying to sell my NZ shares but I don't have a FIN number, what should I do?NZ share registries issue your FIN (Faster Identification Number) which is like a Password for your shareholdings. The two main ...
I'm in Online Sharetrading, how do I update the Common Shareholder Number (CSN) associated with my account?To update your Common Shareholder Number (CSN), please call us on 0800 272 732 weekdays 7am-6pm.