If I want to update my personal details within FastNet Classic, how do I do that?
It’s a good idea to update your personal details within FastNet Classic with changes such as a new phone number or address. Here’s how:
Log in to FastNet Classic with your username and password.
Once you have logged in, select My Settings.
From the drop down menu, select Update Contact Details.
Update the details you want to change and select Submit Changes.
Please note though, that if you receive Netcode and you change your phone number, you’ll also need to call us to advise of the change, and to continue to receive Netcode on your new number, this is for your security.
To update your details for Netcode, please call on 0800 FASTNET (0800 327 863), or if you are overseas call us on + 64 9 306 3000. We’ll ask you some security questions to establish you are you, and update your Netcode details so you can continue to receive Netcode on your new number.
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