Support Finder is a digital tool within the ASB Mobile Banking app to help customers identify the benefits and services that the government provides within minutes. It was created by ASB to help customers find out what financial assistance they could be eligible for and how they can apply.
Who can use Support Finder?
Support Finder is aimed at people who need financial help although anyone can try it out - it only takes a few minutes, and you never know what you might be eligible for. To use it you'll need:
- The ASB Mobile Banking app
- To be over the age of 16
- To be a New Zealand citizen or resident.
If I use Support Finder, will it affect my credit rating?
No, your credit rating will not be affected. Support Finder is a tool to help identify any benefits or services that the government provides that may be available to you. ASB staff will not be able to see any of your answers or results, they will only see that you have used Support Finder.
Will using Support Finder impact the current benefits someone is receiving?
No, using Support Finder will not impact or change any benefit payments you are already receiving.
Will using Support Finder affect my banking relationship with ASB?
No, using Support Finder will not affect your banking relationship or any current products and services you have with ASB.
Why does Support Finder not include all benefits?
ASB’s teams are working hard to continue to add further benefits and services into Support Finder. ASB recommends checking back regularly to find out what other benefits and services could be available to you.
How can I find out about other benefits that aren’t in Support Finder?