Support Finder is a tool that anyone living in New Zealand can use. Its available on asb.co.nz and also the ASB Mobile Banking app. It helps Kiwis identify benefits and services that the government provides within minutes, and then connects you to a potential provider so you can apply or find out more.
Who can use Support Finder?
Support Finder is aimed at people who need financial help although anyone can try it out - it only takes a few minutes, and you never know what you might be eligible for. You can access the tool through asb.co.nz/support-finder or the ASB Mobile Banking app, you also need:
- To be over the age of 16
- To be a New Zealand citizen or resident.
If I use Support Finder, will it affect my credit rating?
No, your credit rating will not be affected. Support Finder is a tool to help identify any benefits or services that the government provides that may be available to you. If you use the tool on asb.co.nz you will be completely anonymous, if you are an ASB customer and use the tool on the ASB Mobile Banking app, ASB will staff will be able to see that you have used Support Finder, they will not be able to see any of your answers or results.
Will using Support Finder impact the current benefits someone is receiving?
No, using Support Finder will not impact or change any benefit payments you are already receiving.
Will using Support Finder affect my banking relationship with ASB?
No, using Support Finder will not affect your banking relationship or any current products and services you have with ASB.
Why does Support Finder not include all benefits?
ASB’s teams are working hard to continue to add further benefits and services into Support Finder. ASB recommends checking back regularly to find out what other benefits and services could be available to you.
How can I find out about other benefits that aren't in Support Finder?