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Security alerts archive - 2017

When ASB becomes a phishing campaign target, it means scam emails pretending to come from us have been sent to a large number of people, including ASB customers. These emails are not from ASB, or in any way authorised by us.

If you think you’ve been targeted by an online or phone scam, please call us on 0800 327 863. We take security seriously and will do everything we can to help.

No company in the ASB Group will ever ask you by email for your secure banking information. That includes account or credit card numbers, passwords, PIN numbers or Netcode details.

Phishing emails often give you a link that directs you to an online banking log in page. While ASB might advise logging in to an account to complete an action, we will never give you a direct link to the log in page. Instead, we'll encourage you to type www.asb.co.nz directly into your browser and log in from there. To make our page easily and quickly accessilble, it's good practice to save it as a bookmark.

If you have received a suspicious email, please forward it to our dedicated email scam team on phishing@asb.co.nz.

If you've already clicked a link in a suspicious email, or if in doubt, please call us on 0800 327 863 and we will immediately reset your internet banking password. You can also reset it yourself through FastNet internet banking or the mobile app.

We're committed to keeping you up-to-date with security threats facing online financial services. Find out more about the precautions we take, as well as tips for how you as a customer can protect yourself online.

2017 examples

Examples of phishing email scams that targeted ASB in 2017.

22 December 2017
19 December 2017

Subject: TRANSACTION VERIFICATION

18 December 2017

Subject: TRANSACTION VERIFICATION

13 December 2017

Subject: Release the hold on your funds

13 December 2017

Subject: CONFIRM YOUR DETAILS

11 December 2017

Subject: VALIDATE YOUR PROFILE

05 December 2017

Subject: Update Your Account

05 December 2017

Subject: FastNet: Verify your account now!

13 November 2017

A new phishing scam has been identified targeting ASB.
After the link has been clicked, users are then taken to the fake ASB website where information is harvested.
Once information has been submitted, the site is then redirected to the real ASB website.
The takedown requests have been sent and the Anti-phishing sites have also been updated.

 

10 November 2017

A new phishing scam has been identified targeting ASB.
After the link has been clicked, users are then taken to the fake ASB website where information is harvested.
Once information has been submitted, the site is then redirected to the real ASB website.
The takedown requests have been sent and the Anti-phishing sites have also been updated.

07 August 2017

Subject: You've a new message available online

02 August 2017

Subject: You've a new message available online

23 June 2017

A new phishing scam has been identified targeting ASB.
After the link has been clicked, users are then taken to the fake ASB website where information is harvested. Once information has been submitted, the site is then redirected to the real ASB website. The takedown requests have been sent and the Anti-phishing sites have also been updated.

 

01 June 2017

Subject: New Message Notification

26 May 2017

Subject: Action Required: Please Confirm Activity

24 May 2017

Subject: You have a new message online!

22 May 2017

Subject: Message Notification

18 May 2017

Subject: You have a new message online!

05 May 2017

Subject: New Message Notification

02 May 2017

Subject: Login Alert! - Setup SMS Verification

02 May 2017

(No subject)

01 May 2017

Subject: Your message is available online

21 April 2017

Subject: Information Regarding Your Account

05 April 2017

Subject: Setup SMS Alert

Security alertsSecurity alerts 2017