Security alerts archive - 2017
When ASB becomes a phishing campaign target, it means scam emails pretending to come from us have been sent to a large number of people, including ASB customers. These emails are not from ASB, or in any way authorised by us.
If you think you’ve been targeted by an online or phone scam, please call us on 0800 327 863. We take security seriously and will do everything we can to help.
No company in the ASB Group will ever ask you by email for your secure banking information. That includes account or credit card numbers, passwords, PIN numbers or Netcode details.
Phishing emails often give you a link that directs you to an online banking log in page. While ASB might advise logging in to an account to complete an action, we will never give you a direct link to the log in page. Instead, we'll encourage you to type www.asb.co.nz directly into your browser and log in from there. To make our page easily and quickly accessilble, it's good practice to save it as a bookmark.
If you have received a suspicious email, please forward it to our dedicated email scam team on phishing@asb.co.nz.
If you've already clicked a link in a suspicious email, or if in doubt, please call us on 0800 327 863 and we will immediately reset your internet banking password. You can also reset it yourself through FastNet internet banking or the mobile app.
We're committed to keeping you up-to-date with security threats facing online financial services. Find out more about the precautions we take, as well as tips for how you as a customer can protect yourself online.
2017 examples
Examples of phishing email scams that targeted ASB in 2017.
19 December 2017
Subject: TRANSACTION VERIFICATION
18 December 2017
Subject: TRANSACTION VERIFICATION
13 December 2017
Subject: Release the hold on your funds
13 December 2017
Subject: CONFIRM YOUR DETAILS
11 December 2017
Subject: VALIDATE YOUR PROFILE
05 December 2017
Subject: Update Your Account
05 December 2017
Subject: FastNet: Verify your account now!
13 November 2017
A new phishing scam has been identified targeting ASB.
After the link has been clicked, users are then taken to the fake ASB website where information is harvested.
Once information has been submitted, the site is then redirected to the real ASB website.
The takedown requests have been sent and the Anti-phishing sites have also been updated.
10 November 2017
A new phishing scam has been identified targeting ASB.
After the link has been clicked, users are then taken to the fake ASB website where information is harvested.
Once information has been submitted, the site is then redirected to the real ASB website.
The takedown requests have been sent and the Anti-phishing sites have also been updated.
07 August 2017
Subject: You've a new message available online
02 August 2017
Subject: You've a new message available online
23 June 2017
A new phishing scam has been identified targeting ASB.
After the link has been clicked, users are then taken to the fake ASB website where information is harvested. Once information has been submitted, the site is then redirected to the real ASB website. The takedown requests have been sent and the Anti-phishing sites have also been updated.
01 June 2017
Subject: New Message Notification
26 May 2017
Subject: Action Required: Please Confirm Activity
24 May 2017
Subject: You have a new message online!
22 May 2017
Subject: Message Notification
18 May 2017
Subject: You have a new message online!
05 May 2017
Subject: New Message Notification
02 May 2017
Subject: Login Alert! - Setup SMS Verification
02 May 2017
(No subject)
01 May 2017
Subject: Your message is available online
21 April 2017
Subject: Information Regarding Your Account
05 April 2017
Subject: Setup SMS Alert